Lead Product Designer - Customer

On-site in London·Full-time·Added 12 days ago (last checked 6 Oct)

Rightmove

32 open roles

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Overview

Job details

Full-time
Per the ad.

Benefits

27 days holiday
Per the ad, which doesn’t say whether bank holidays are on top.
Cycle to work and season ticket loan
Commuter benefits named in the ad.

Skills

Requirements

What we're looking for

Proven experience managing and developing Product Designers.
Strong design craft, taste, and judgement.
The ability to hold a quality bar across other people's work, not just your own.
Expertise in design systems, interaction patterns, and scalable frameworks.
Fluency in the design challenges of complex, multi-sided platforms or marketplaces.
Strategic thinking that balances business and commercial goals with user needs and a long-term product vision.
Strong collaboration, communication, and storytelling skills.
Curiosity and creativity in exploring new technologies and approaches, including the responsible use of AI in design.
A growth mindset, a proactive approach to learning, improving ways of working, and strengthening cross-team collaboration.

Pay & benefits

What you'll get

Cash plan for dental, optical and physio treatments.
Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
Contributory stakeholder pension.
Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
Competitive compensation package.
Paid leave for maternity, paternity, adoption & fertility.
Travel Loans, Bike to Work scheme, Rental Deposit Loan.
Charitable contributions through Payroll Giving and donation matching.
Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.

The role

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.

We're home to the UK's largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

We're looking for an experienced design leader to join our Experience Design (XD) team as a Lead Product Designer.

Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

What you'll do

Lead, coach, and line-manage a team of three Product Designers.
Own the design vision for the Move & Home pillars, in alignment with product strategy.
This isn't a delivery role, but you'll be hands on where it adds value, exploring ideas with your team, and guiding execution.
Collaborate closely with the Lead Product Designers, the Senior Product Manager, and Engineering leadership to inform domain direction.
Report to the Lead Product Design Manager for Consumer, and work as part of the XD leadership team.
Leading, coaching, and developing your team, setting clear goals and giving continuous feedback while supporting their growth and development.
Holding a high bar for design craft and quality across your team's output, applying sound judgement and taste at scale.
Setting the standard for design system contribution and adoption, driving consistency and reuse, staying aligned with other Lead Product Designers and Brand.
Informing the strategy and direction for your domain, weighing risks, trends, and trade-offs, and connecting design decisions to business goals.
Staying fluent in relevant commercial metrics, showing how design decisions can move them.
Conducting research at a strategic level to shape product direction, articulating the user problems and opportunities that inform the domain's long-term vision.
Influencing decisions and direction across levels and disciplines without relying on formal authority, communicating clearly across meetings, writing, and async formats.
Championing inclusive and accessible design, and representing XD across Rightmove and externally, staying close to best practice and industry trends.

How you'll work

Hybrid, 2 days per week in our Soho, London office and 3 days from home.

Hiring process

3 steps3 interviews

Application · With Talent Acquisition team
Initial conversation
With Talent Acquisition team
A two-way discussion with the Talent Acquisition team exploring your experience and what you're looking for, and giving an honest picture of the role.
Interviews
With the team
A series of structured interviews assessing skills, experience and approach, plus a practical task or exercise where relevant to the role; also a chance to meet the team.
Final stages
With senior stakeholders · In person
A face-to-face stage that goes deeper: presenting your thinking on a topic, working through a scenario with the team, or discussing the role further with senior stakeholders.
Offer & feedback

Structured interviews use a consistent set of questions and criteria so candidates for the same role are assessed against the same things.
Reasonable adjustments (extra time, a different format, a quieter space) are available on request.

About Rightmove

Industry: Property Technology
Website: rightmove.co.uk

In their own words

About the company & team

Despite this growth, we've remained a friendly, supportive place to work, with employee #1 still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

We create value...by delivering results and building trust with partners and consumers.
We think bigger...by acting with curiosity and setting bold aspirations.
We care deeply...by being real, having fun, and valuing diversity.
We move together...by being one team - internally collaborative, externally competitive.
We make a difference...by focusing on delivering measurable impact.

We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right!

Additional information

At Rightmove, we believe software and product are ultimately people problems, and everything we build aims to improve the lives of others. We see AI as a helpful way to create more space for the human side of our work, from understanding real needs to making sure we are solving the right problems in the right way. There is an expectation that you are proactive in exploring how AI can support your own workflow and productivity, and that you approach it with curiosity and an open mind.

As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

By applying, you confirm that you are aged at least 18 or over and that you've read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.

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