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Portfolio Information Lead

On-site in the UK·Added 3 days ago (last checked 9 Oct)

Post Office

25 open roles

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Overview

Benefits

27 days holiday + bank holidays
Paid annual leave, per the ad.
10% employer pension
Paid in by the employer, per the ad. The legal minimum is 3%.

Requirements

Work on-site in the UK
No relocation package mentioned.

Skills

Nice to have

Pay & benefits

What you'll get

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
Up to 18% on target bonus opportunity
Annual car allowance
Generous pension scheme with minimum 10% employer contribution
Access to 24/7 digital GP services and our Employee Assistance Programme
6 x Life assurance and income protection after 12 months service
Over 400 online courses, mentoring, apprenticeships, and development programmes
Access to our benefits platform for exclusive discounts & savings

for a detailed overview of our benefits

The role

The Portfolio Information Lead will play a pivotal role in supporting the successful delivery of our transformation programme by evaluating current portfolio information management, document control & management processes including storage, retention and access rights. Subsequently embedding of a consistent best practice approach to information management and document control, ensuring that organisational and regulatory requirements are met.

The role will work with a variety of stakeholders to agree a roadmap for any changes needed to improve the current document sharing process, identify any existing tooling that can be enhanced and work with various teams to deliver an agreed, phased roll-out plan that will aim deliver POLs new approach to document and information management.

Working with the systems and support manager they will lead the design and input into the implementation of any new document repository & knowledge management solution. They will also lead on developing a culture of knowledge sharing, including, internal programme communications and liaise with Corporate Communications to coordinate key programme messaging and communications.

Summary

Reporting Line: Head of Portfolio Governance & Operations
Contract type: Permanent
Grade: 3A
Location: Wood Street, London

What you'll need to succeed

Knowledge of ISO 9001 standards
Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional communications strategy.
Significant document and information management and delivery experience.
Substantial experience in establishing successful, cross-functional, stakeholder and external supplier relationships.
Significant document and information management experience, in a large transformation programme including knowledge of principles and best practices
Proven experience in a PMO, Portfolio support, and management information role within a large complex transformation or change portfolio.
Knowledge of programme and project governance frameworks and tools.
Excellent organisational and communication skills.
Ideally some experience in using Confluence & Jira as supporting piece of document management software.
Knowledge of data privacy, security and compliance requirements
Experience of waterfall & agile environments

About Post Office

Industry: Postal services
Website: postoffice.co.uk

In their own words

About the company & team

At Post Office Ltd, we're proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We're looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we'd love to hear from you. For more details visit careers@postoffice.co.uk

Additional information

Our commitment to embracing diversity extends beyond just words. While we've outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk

We're thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we're unable to provide individual feedback on all submissions.

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