Bids & Frameworks Coordinator

📍Hybrid, London (Blackfriars)

At Perkbox, we are on a mission to improve lives by transforming how companies support their people. Through our all-in-one platform, we deliver meaningful benefits, recognition, and wellbeing solutions that make a real difference to employees every day. But it starts with our own people.

We're building a culture that prioritises wellbeing, celebrates impact, and empowers growth. If you're excited by purpose-driven work and creating better employee experiences at scale, you'll fit right in.

An opportunity has become available for a Bids & Frameworks Coordinator, a specialist who owns the day-to-day management of public sector frameworks, the AI-driven bid content library, and administrative support to the team. The role ensures framework obligations are met and reusable content is high quality, enabling the team to operate at a consistently high level across bid submissions and framework compliance.

Responsibilities

Public sector framework management

• Act as the central point of contact for all public sector frameworks, alongside the Head of Bids & Frameworks.

• Maintain an up-to-date register of frameworks, including key dates, renewals, commercial terms, contacts, and compliance requirements.

• Produce and submit framework MI reports on time.

• Coordinate direct award contract requests from sales and growth teams, through to signature.

• Coordinate framework onboarding, including documentation, due diligence, pricing schedules, and portal registrations.

• Monitor framework communications and share relevant updates with stakeholders.

• Support the Head of Bids & Frameworks with framework reviews, renewals, and re-tenders.

Bid administration and coordination

• Provide administrative support across the full bid lifecycle, from opportunity identification to submission.

• Set up and maintain bid files, folders, and trackers to team standards.

• Assist bid managers and writers with non-technical sections, such as company information, policies, CVs, case studies, and organograms.

• Coordinate internal reviews and approvals, collating feedback and tracking actions.

• Support submission preparation, including formatting, document control, version management, and completeness checks.

Upload and submit tender responses via customer portals, ensuring compliance with instructions.

• Data, reporting and systems

• Maintain accurate records of frameworks, bids, and outcomes in the team's tracking tools and CRM.

• Produce regular framework and bid activity reports, covering pipeline, conversion rates, framework utilisation, and key dates.

• Keep core content libraries current, consistent, and easy to access.

• Support continuous improvement of templates, trackers, and processes.

Stakeholder and supplier coordination

• Work with Sales, Account Management, Product, Finance, Legal, and other teams to gather information and approvals.

• Coordinate responses to framework and tender clarification questions, securing timely input from subject matter experts.

• Liaise with framework authorities and procurement teams on routine queries, information requests, and portal issues.

Compliance and governance

• Ensure framework documentation and submissions meet internal governance requirements.

• Maintain policies, certificates, and compliance documents, such as insurances and accreditations.

• Support audit activity by providing accurate records and documentation.

Continuous improvement

• Identify ways to streamline administrative tasks and improve ways of working within the team.

• Capture and share lessons learned from bids and framework renewals.

• Contribute to best-practice tools, templates, and guidance for the wider business.

Content and AI bid library management

• Own the day-to-day management of the AI-driven bid content library.

• Curate, organise, and tag high-quality content so it is accurate, current, and easy to reuse.

• Work with the bid team and subject matter experts to refresh core answers, case studies, CVs, and value propositions.

• Use AI tools to generate and refine content, ensuring it is on-brand, compliant, and tailored to each opportunity.

• Monitor content usage and gaps, identifying where new or improved content is needed.

Skills and experience

• Experience with managing processes for contract or tender submissions.

• Strong organisational skills, managing multiple tasks, deadlines, and stakeholders.

• Excellent attention to detail and accuracy in data, documents, and written work.

• Confident using MS Office (especially Word, Excel, and PowerPoint) and online portals.

• Clear, professional written and verbal communication.

• Ability to follow structured processes and work within defined governance.

• Proactive and self-motivated, comfortable owning routine responsibilities.

Desirable

• Familiarity with bid and tender processes, such as PQQs, ITTs, RFQs, and framework mini-competitions.

• Experience using CRM, bid management, or document management systems.

• Basic understanding of public sector procurement practices.

The interview process

• Interview with the Senior Talent Advisor

• Assessment task

• Final interview and task presentation with the Hiring Manager and a team representative

Diversity and inclusion
At Perkbox, we are committed to being an inclusive and fair employer for all. We welcome applications from all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities and sexual orientations. Just let us know if you need reasonable adjustments during hiring.