Trainee Service Advisor

Trainee Service Advisor

Location: Edinburgh
Franchise: Douglas Park BMW / MINI

Park's Motor Group is seeking a bright, enthusiastic individual to take up a position as a Trainee Service Advisor based in our Douglas Park Edinburgh Service Centre.

About the role:
You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do:

✔ Help contribute towards the team's daily workload
✔ Process invoices, paperwork, and customer details
✔ Liaise directly with customers providing a second to none level of service
✔ Maintain, create and change in our databases
✔ Be able to, maintain a high consistent quality of work
✔ Communicate in a confidential, professional, and appropriate manner
✔ Continually develop your personal skills and knowledg

Your skills & experience will include

✔ The ability to confidently use Microsoft Office, Excel, and Word as well as email packages
✔ Have an eye for attention to detail
✔ Be a strong confident communicator
✔ Have a polite and warm telephone manner
✔ Good numeracy skills
✔ Be adaptable to varying tasks
✔ Have a desire and willingness to learnAs a Park's Motor Group employee you will receive:

For you

✔ Access to the Company Pension Scheme
✔ Colleague Introductory Scheme
✔ Industry leading discounts on purchases on new and used cars
✔ Death in service benefit

For you and your family

✔ Discounted Servicing
✔ Subsidised car purchase scheme
✔ Employee Assistance Programme
✔ 24/7 remote GP
✔ Medical second opinions
✔ Unlimited mental health support
✔ Physiotherapy help and advice
✔ Savings and discounts on shopping
✔ Financial and legal support
✔ Wellbeing assistance

This is a fantastic opportunity in Park's Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.
If you have the desire to learn and the drive to become a member of our team then we want to hear from you.