Deputy Head of Commercial - Overseas Visitors & Private Patient Services

The post holder is a senior member of the Commercial Directorate who will hold responsibility for delivering challenging projects and timescales agreed with the Head of Commercial - Private Patients, Overseas Visitors and International. The principal focus will be the effective management and development of overseas visitor services in accordance with national guidance, supported by responsibility for agreed projects relating to private patient services.

The Deputy Head of Commercial - Overseas Visitors and Private Patient Services will be responsible for delivering the Trust’s strategy for overseas visitor services, together with agreed elements of the private patient strategy, as directed by the Head of Service. The post holder will provide expert leadership on complex overseas visitor cases, statutory charging requirements, income recovery and service improvement. They will write and lead on managing the Overseas Visitors Policy and any updates required. They will be highly skilled in negotiation and will demonstrate professional credibility and influence with a wide range of stakeholders across the divisions.

• Responsible primarily for Overseas Visitor (OSV) service delivery, statutory compliance, income recovery and service development, with supporting responsibility for defined Private Patient (PP) services
• Manages operational staff across the OSV service and relevant PP functions, including recruitment, performance and development
• Negotiates and establishes productive relationships with all divisions to strengthen compliant overseas visitor processes, improve income recovery and support private patient service development
• Responsible for budget and physical resources

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.