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Reception Supervisor and Centre Technician

On-site in Oxford·Full-time·Added today (last checked 30 Oct)

Our summary

Work mode
On-site, Oxford
Contract
Permanent, full-time hours

Skills

Nice to have

Requirements

What we're looking for

  • Customer Service and administration experience
  • Experience of working in a Supervisory role
  • IT literate with immediate skills in Microsoft word, Excel and PowerPoint

Nice to have

  • Previous experience of working in a Healthcare environment
  • Experience of Mentoring staff
  • Experience with room booking system

The role

We are looking for a friendly, welcoming and organised Receptionist to join our Learning & Development team.

As our Receptionist, you will often be the first point of contact for colleagues, trainers, learners and visitors, so we are looking for someone who enjoys helping people and providing excellent customer service. You will be joining a friendly, supportive and collaborative team where your contribution is valued and where we work together to create a positive experience for everyone who accesses our Learning & Development services.

Working in Learning & Development offers plenty of variety. Alongside providing a warm and professional welcome, you will support the smooth day-to-day running of the department and work closely with colleagues across the team.

Our Trust vision is "Outstanding care delivered by an outstanding team", and our values of Caring, Safe and Excellent are reflected in the way we support both our learners and each other

What you'll do

As a key member of the Learning and Development team, you will be responsible for coordinating reception services across the Education Centre, including multiple floors where applicable. You will provide high-quality administrative and technical support to ensure the effective running of learning and development activities and will support the introduction of new programmes and projects as required.

The role requires a proactive and organised individual who is committed to delivering excellent customer service. You will be the first point of contact for staff, learners and visitors, while also providing on-the-day technical support for training events and resolving queries efficiently to ensure a positive learning experience.

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the "supporting statement" element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Working for our organisation

Give yourself the best chance of success by reviewing our Applicant Guide before applying. Your supporting statement should clearly demonstrate how you meet the essential criteria for the role.

Oxford Health delivers physical, mental health and social care services across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our vision is "Outstanding care delivered by an outstanding team", and our values are Caring, Safe and Excellent.

We are proud to offer a supportive working environment with opportunities for career progression, learning and development, generous annual leave, pension benefits, wellbeing initiatives and staff networks

Please note that this role will require us to undertake a DBS check as a part of your onboarding.

Documents to Download

Recruiter Contact Details

Name: Elisa Parsons

Title: Placement and Centre Coordinator

Email: elisa.parsons@oxfordhealth.nhs.uk

Telephone: 07385 555023

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