Income Recovery Officer

We're looking for an Income Recovery Officer to join the Income Team. If you're proactive and customer focused, then we want to hear from you. We are looking for a suitable candidate who, through the effective and proactive management of customer accounts, can contribute to the maximisation of the Council's income.

Working as part of the income collection team to provide a comprehensive income collection service to all customers of the Council, you will be required to deal with a caseload of housing rent accounts and take the appropriate action in accordance with the Council's Income Collection Policies and Procedures.

This will include resolving customer issues to prevent debt, negotiating with customers on sustainable repayment plans and providing advice to maximise customer's income. There is also a requirement to represent the Council at Court in Possession and other enforcement proceedings relating to debt. If you believe you have the relevant skills and experience, we would be pleased to hear from you.

For an informal discussion about the post please contact Caren O'Keefe on 07889 177548 or email cokeefe@oxford.gov.uk

Note: All vacancies close at 23:59 on the stated closing date.