Delivery Director

The team you'll be working with:

NTT DATA is seeking a Senior Delivery Director responsible for delivering large, complex IT programmes or services end-to-end within the Central Government Sector.

• Accountable for high-risk, high-value digital/IT delivery
• Operates across the full product/service lifecycle
• Acts as a senior escalation point and leader within delivery teams

The role carries full accountability for end-to-end programme delivery, financial performance, client satisfaction, and strategic growth across portfolios exceeding £50m.

You will operate as a trusted advisor to CXO-level stakeholders, ensuring high-quality, predictable delivery while driving commercial value and long-term partnership growth.

What you'll be doing:

Strategic Delivery Leadership

• Lead large-scale, complex Government technology portfolios (£30m+) with full accountability for delivery performance, governance, quality, and financial outcomes.
• Oversee multiple concurrent programmes and projects, ensuring alignment to client strategy and contractual commitments.
• Maintain a proactive, "no surprises" delivery culture with strong forecasting, risk management, and transparent stakeholder reporting.

Client & Executive Engagement

• Build and sustain trusted, senior-level relationships (CXO and Director-level) within Government organisations.
• Achieve high client satisfaction through consistent, high-quality delivery and strategic partnership.
• Act as a senior escalation point, resolving complex commercial, operational, and delivery challenges.

Commercial & Financial Management

• Own programme financial performance, including budget control, margin management, forecasting, and cost modelling.
• Manage contractual obligations across a range of contracting models within public sector frameworks.
• Support pre-sales and bid activity, ensuring delivery validation, mobilisation readiness, and realistic commercial modelling.
• Collaborate with Client Partners to identify and drive growth and account expansion opportunities.

Governance & Assurance

• Ensure robust application of project governance, assurance, and reporting frameworks.
• Implement and monitor KPIs aligned to client outcomes and business objectives.
• Proactively manage risks, issues, dependencies, change control, quality, and configuration management.
• Operate confidently within central government processes, including GDS Service Standards and Technical Code of Practice.

Leadership & Capability Development

• Lead cross-disciplinary, distributed teams across internal service lines and partner ecosystems.
• Drive high-performance team culture through structured objective setting, feedback, development, and performance management.
• Secure and mobilise appropriate resources in collaboration with Practices and Service Lines.
• Foster continuous improvement, innovation, and knowledge sharing to deliver measurable benefits for clients and the business.

What experience you'll bring:

• Proven track record of leading complex Government sector programmes and portfolios exceeding £50m in value.
• Led large-scale transformation and policy-driven digital services.
• Extensive experience engaging and influencing CXO-level stakeholders.
• Demonstrated success managing distributed, multi-supplier, and client-side teams.
• Advanced stakeholder management, negotiation, and conflict resolution capabilities.
• Strong commercial acumen, including financial modelling, margin management, and experience across multiple contracting approaches.
• Deep understanding of UK Government procurement and governance frameworks.
• Practical experience with Agile, Scaled Agile, MSP, and hybrid delivery methodologies.
• Ability to manage ambiguity and risk with a forward-looking, solution-oriented mindset.
• Must be eligible to obtain UK Security Clearance (SC).

Who we are:

At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.

what we'll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

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