Lead Cloud Site Reliability Engineer

Here's a taste of what you will be doing as a Lead Cloud Site Reliability Engineer at Nottingham Building Society:

• Azure & Cloud Expertise - Strong hands-on experience with Microsoft Azure, Microsoft 365, Windows Server, Linux, virtualisation technologies, and modern cloud hosting platforms.
• Broad Technical Knowledge - Solid understanding of networking, firewalls, connectivity, identity and access management (Active Directory/Entra), and application hosting technologies.
• Operational Excellence Mindset - A strong grasp of platform availability, performance, capacity planning, resilience, and service reliability in complex IT environments.
• Problem-Solving & Technical Delivery - A logical and analytical thinker with excellent troubleshooting skills, capable of managing incidents, implementing changes, and delivering high-quality outcomes with minimal supervision.
• Communication & Collaboration Skills - Able to communicate complex technical concepts clearly to both technical and non-technical audiences, while building strong relationships with stakeholders and colleagues.
• Process-Driven & Quality Focused - Experienced in structured IT environments, with an appreciation of ITIL principles, governance, documentation, and best practice change management.
• Ownership & Continuous Improvement - Proactive in identifying opportunities to enhance cloud platforms, operational processes, and technical standards, while taking ownership of incidents, tasks, and project deliverables.

• Relevant Certifications & Experience - Azure, ITIL, Microsoft, Linux, or other cloud-related certifications are desirable, alongside demonstrable experience supporting and improving enterprise-scale technology environments.

• Competitive Package: Fair salary benchmarked against market data, annual discretionary bonus, and 29 days holiday plus bank holidays.
• Health & Wellbeing: Access to Medicash, mental health first aiders, and a suite of wellbeing resources to support you inside and outside of work.
• Work-Life Balance: 35-hour working week for full-time roles, with flexibility to help you perform at your best.
• Career Growth: Ongoing personal and professional development, we'll support your ambitions and help you grow your potential.
• Inclusive Culture: Be part of a friendly, values-led team that genuinely cares about doing the right thing for colleagues and customers.
• Giving Back: Use two paid volunteering days each year to support causes close to your heart, through our Samuel Fox Foundation.
• Sustainability Focus: Join a business committed to reducing its carbon footprint and making a positive impact on the environment.
• Free access to Octopus Money: Financial coaching & tools that help you plan, manage, and make the most of your money.

Ready to shape the future of cloud reliability? As our Lead Azure Site Reliability Engineer, you'll drive the resilience, performance, and availability of our Azure platforms, ensuring critical services remain secure, scalable, and always-on. You'll champion Site Reliability Engineering best practices, influence cloud strategy, and lead the adoption of modern operational excellence standards.

As a trusted technical leader, you'll mentor engineers, guide reliability improvements across teams, solve complex platform challenges, and act as the go-to expert for Azure reliability, helping teams deliver dependable experiences for our customers and colleagues alike.

• Lead Azure Platform Reliability - Take ownership of Azure-hosted production services, ensuring high levels of availability, resilience, performance, and operational excellence across a complex technology estate.
• Champion Site Reliability Engineering (SRE) - Define, implement, and continuously improve SRE practices, driving proactive reliability, incident prevention, and service optimisation.
• Design Resilient Cloud Architectures - Deliver highly available solutions with robust disaster recovery, backup, failover, and business continuity capabilities built in by design.
• Drive Observability & Performance - Lead monitoring, logging, alerting, and performance analysis using Azure Monitor, Log Analytics, and Application Insights to maximise service health and customer experience.
• Automate at Scale - Promote an automation-first culture through Infrastructure as Code (Terraform) and modern CI/CD pipelines, improving consistency, speed, and quality.
• Develop Modern Cloud Platforms - Support and evolve containerised environments including AKS and Kubernetes, ensuring platforms are secure, scalable, and future-ready.
• Optimise Cost, Security & Standards - Ensure Azure services deliver value for money while embedding security, resilience, governance, and industry best practice into every solution.
• Provide Technical Leadership - Mentor engineers, contribute to technical standards and documentation, and collaborate with delivery teams to successfully support a technology estate serving 500+ users, 50+ sites, 500+ servers, and 100+ applications.

Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact [email protected]

We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to creating an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.