Regional Manager (Retail)

Regional Manager
Location: London, with travel between stores
Salary: £70,000+, depending on experience
Job Type: Full-time, permanent

Nokwol is entering an ambitious 12-month store rollout, and we need a Regional Manager to drive it. This is a hands-on, multi-site role reporting to Directors and Senior Management, covering in-store operations, recruitment, new store openings, performance management and people development.

Key Responsibilities

Multi-Site Operations

• Oversee store performance and day-to-day operations across the region.
• Own rotas, staff training, in-store standards, visual display, BOH standards, stocktakes and shrinkage.

New Store Openings

• Lead site launches: store setup, merchandising, staffing and opening activity.
• Travel to new locations as required; help establish best-practice operating processes.

People Development

• Coach and mentor Store Managers and Assistant Managers.

Commercial Performance

• Drive sales, profitability and productivity targets.
• Analyse performance and identify opportunities to grow.

Operational Excellence

• Maintain high standards of visual merchandising and presentation.
• Hit stock accuracy and shrinkage targets.

Working Hours & Flexibility

Fixed schedule: Sunday plus one weekday off. Extensive travel between stores is essential. Flexibility is required, especially during store openings and peak trading - you lead from the front.

About You

• Proven track record as a Retail Manager in a fast-paced environment.
• Strong leader with a genuine passion for developing people.
• Commercially minded, focused on driving sales and performance.
• Ambitious, ready to progress into senior retail leadership.

About Us

At Nokwol, luxury fashion footwear isn't just our business - it's our passion.

Founded in 2023 by a family with over 40 years of combined experience in the footwear industry, our mission is to redefine the luxury shoe market. We create designer-inspired footwear crafted from the finest, softest leathers - delivering unparalleled quality and style at exceptional value.

With roots between London and Hong Kong, we are a rapidly expanding our global brand. Our flagship store, which opened in 2023 on the iconic King's Road in Chelsea, has quickly become one of the highest-performing destinations on the strip.

And this is just the beginning. As we embark on the next chapter of our journey, we are looking for passionate, talented, and fashion-loving individuals to join us in shaping the future of luxury footwear.