Business Solutions Analyst

Business Solution Analyst (Band 7)

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work, or you are already employed by the NHS and would transfer to the pay point above the base of a Band 7.

Job Summary

At NHS Blood & Transplant (NHSBT), we provide a service that is unique, we help our donors do something extraordinary to save or enhance a life in need. You too can join us and play your part in our life-saving organisation.

Join our dedicated team in the NHSBT Organ, Tissue, Donation and Transplantation (OTDT) Product Centre. You'll be part of a team at the forefront of organ transplantation digital projects, ultimately saving and improving lives.

You will contribute to life-saving work, where every day promises diversity and excitement managing critical programmes aimed at enhancing organ donation and transplantation services.

As a Business Solutions Analyst within the OTDT Product Centre, you will be responsible for analysing complex business needs and translating them into clear requirements and effective technology solutions. You will work closely with users, stakeholders as part of an agile multidisciplinary delivery team to understand and improve business processes, manage requirements and help ensure products and services meet the needs of the organisation and the people who use them.

Main duties of the job

• You will provide a business analysis service to a variety of projects covering business and process change, solutions procurement, development and implementation
• You will be help determine which BA artifacts and deliverables will be appropriate to each project, and be responsible for delivering these to NHSBT standards
• You will work closely with the Project Manager, Product Centre Manager, Solution Architects, SMEs and key business stakeholders to ensure that business needs are identified and delivered solutions meet these needs
• You will build and maintain stakeholder relationships via all communication channels (face to face, telephone/telecon and email) with customers across the business and third parties
• You will be responsible for managing your own workload and diary, including making priority calls and renegotiating deadlines within your own workspace. Management support will be available if required.
• Limited national travel is required on an occasional basis in accordance with project needs and some overnight stays are necessary.
• You will be required to travel and spend time away from base, and this may involve working irregular hours and overnight stays when required, with prior notice

About You

Experience and Knowledge

• Good awareness of the current state of business process management.
• Good understanding of process mapping and continuous improvement methodologies.
• Good understanding of best practice methods for capturing requirements
• Principles associated with the development and introduction of new and novel systems and processes.Experience of planning and facilitating workshops and interviews
• Experience of supporting successful large-scale change.
• Experience of IT business process management to support significant business change and development across a range of different business models, e.g. manufacturing, health, clinical, customer service, logistics.
• Experience of assisting organisations in the definition, analysis and management of business processes and requirements.

Qualifications and Training

• Evidence commitment to own Continued Professional Development (CPD).
• Educated to Master's level OR equivalent experience

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work - and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• Hybrid working arrangements - because NHSBT works nationally, we're able to offer hybrid working options that give you more flexibility to balance work with life.
• Flexible working options - we promote flexible working where the role allows. We're happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years' service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
• Supportive learning culture - we've fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It's open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support - we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

• Read about our application process
• Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking 'Apply' if you are viewing this advert on another site.

Next steps

This vacancy will close at 23:59pm on 22 November 2026 - however this vacancy may close sooner than the advertised deadline if we receive a high volume of application.

Interviews are anticipated to be week commencing 7 December 2026 - subject to confirmation.

For informal enquiries please contact -

Name: Sophie Braim

Job Title: Senior Business Solutions Analyst

Contact Details: Email - sophie.braim@nhsbt.nhs.uk