Bellman

For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are seeking a dedicated and service-oriented Bellman to create exceptional first and last impressions for our guests. As a key ambassador of the hotel, you will ensure seamless arrivals and departures while delivering warm, professional, and personalized service.
Join one of the first 75 team members and play a defining role in launching a new luxury destination in Mayfair. From day one, you will help shape the culture, service standards and guest experience that set the hotel apart.

Key Duties & Responsibilities

• Welcome guests and provide a warm and memorable arrival experience.
• Assist with luggage handling, storage, and guest requests efficiently and professionally.
• Escort guests to their rooms and introduce hotel facilities and services.
• Support VIP arrivals and contribute to personalized guest experiences.
• Coordinate closely with the Concierge and Front Office teams to ensure a seamless guest journey.
• Maintain a professional presence in all guest-facing areas and uphold the hotel's luxury standards.

How can you succeed in this role

• Previous experience in a guest-facing role within a luxury hotel environment is preferred.
• Passion for exceptional hospitality and personalized service.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to work effectively in a fast-paced environment and as part of a team.
• Good knowledge of London is advantageous.
• Fluency in English is essential; additional languages are highly advantageous.

What You Can Expect

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Competitive compensation package
• Worldwide experience - diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.