Faulty Returns Operative

Shift pattern

Week 1: Sunday - Tuesday, 06:00 - 18:00

Week 2: Sunday - Wednesday, 06:00 - 18:00

The role

Situated in the receiving warehouse you will represent the interests of the processes within the warehouse and the product care of items. You will ensure that due care and attention is given to the detailed task of inspection whilst also servicing the needs of a production based warehouse.

What you'll take on

Quality check stock thoroughly and ensure if it is fit for purpose and have been recorded correctly, if not you will be required to report errorsProcess damaged, used and faulty products with the focus on recovery aspectEnsure fraudulent items have been logged on the system and raising this to the fraud team so they can investigate further Ensure that due care and attention is given to the detailed task of inspection and repacking of product Responsible for communicating any poor product care handling, packaging and unsolved problems to the site Conduct audits identifying areas where improvements can be made processes/product care Maintain the departmental paperwork on a day to day basis, in respect of accuracy of information, reporting and filing

What you'll bring

Be able to make objective decisions based on the information/facts givenHave a high level of attention to detail in all functions of the roleAble to work as part of a team or own initiative Communicate at all levels gaining respect and credibility Excellent understanding of Google SuiteFlexible towards working hours and willing to work additional hours Punctual and reliable