Utilities Specialist

We are seeking a Utilities Specialist to provide expert advice and support to the business on utilities processes, ensuring supplies are effectively monitored while helping to reduce costs and carbon. You will maintain accurate utilities asset information, investigate billing and supply issues, and provide solutions that minimise operational and financial risks. You will also establish consumption levels and negotiate on-charging and off-charging liabilities with TOCs, FOCs and other third parties, ensuring costs are recovered fairly. This role is based at One Stratford Place.

Every day will be different, but key responsibilities will include:

1. Advise and inform the business (e.g. Project, Route, Workplace Management, Bureau Team, STE) on utilities processes in accordance with company procedures to monitor supplies effectively and minimise utilities costs and carbon.
2. Maintain accurate asset knowledge in the utilities database to keep the wider businesses informed.
3. Investigate billing and supply issues and advise on solution to maintain continuity of supply for operation of the network and minimise costs.
4. Establish consumption and negotiate on-charging and off-charging fiscal liabilities for TOCs, FOCs and other third parties so that costs are recovered fairly and risks are minimised.

We are looking for someone who meets the below essential criteria:

• Ability to complete track safety competence where relevant including:
  • Personal Track Safety (PTS)
  • Individual Working Alone (IWA) and
  • Level C: Access & Egress Traction and/or non-traction locations
• Educated to HNC/HND or equivalent relevant work experience
• Good general IT skills
• Good communication and analytical skills, with proven ability to present information effectively and appropriately 
• Experience of extracting information and reporting from multiple sources, including databases

• Degree or equivalent
• Experience reviewing invoices, utility billing data and financial records to identify discrepancies, overcharges and recovery opportunities.
• Strong analytical and data management skills, with experience maintaining complex registers, databases or asset records and producing management information.
• Ability to investigate issues, gather supporting evidence, and present findings in a clear and structured manner to support business decisions and financial recovery claims.
• Experience working with suppliers, contractors and internal stakeholders to progress actions, resolve issues and deliver agreed outcomes.
• Experience developing, maintaining and working within controlled processes, procedures and governance frameworks, ensuring accurate and auditable records are maintained.