Streetworks Coordinator

Key Responsibilities

Streetworks Notices & Permits

• Submit Streetworks notices and permit applications through Confirm in line with NRSWA and local authority requirements.
• Ensure all notices are raised accurately and within statutory timescales to maintain compliance.
• Process permit variations, extensions and closures as required throughout the lifecycle of works.
• Monitor outstanding notices and permits, ensuring actions are completed within service level agreements.

Operational Coordination

• Record actual work start dates received from field teams, ensuring all information is accurately submitted to maintain regulatory compliance.
• Liaise with operational teams to obtain updates on work progress, delays and completion details.
• Attend planning and scheduling meetings to ensure upcoming works are appropriately noticed and permitted.
• Support field operations by providing guidance on permit conditions, restrictions and compliance requirements.

Highway Authority & Stakeholder Management

• Manage and respond to comments, challenges and requests received from Highway Authorities in a timely and professional manner.
• Build and maintain effective working relationships with Highway Authorities, internal stakeholders and operational teams.
• Escalate potential compliance risks, permit issues or planning constraints to management where appropriate.
• Work collaboratively with planners, supervisors and delivery teams to minimise permit breaches and overrun charges.

Traffic Management & Compliance

• Prepare and submit Temporary Traffic Regulation Orders (TTROs) within agreed SLA timescales.
• Monitor and track TTRO applications through to approval.
• Ensure all activities comply with NRSWA legislation, permit scheme regulations and client requirements.
• Maintain accurate records and audit trails within company systems.

Performance & Continuous Improvement

• Support the achievement of business KPIs relating to permit compliance and operational performance.
• Identify opportunities to improve processes and enhance service delivery.
• Produce reports and management information as required.
• Contribute to a culture of compliance, accountability and operational excellence.

Skills & Expertise

Essential

• Previous experience in a Streetworks, Permit or Coordination role.
• Working knowledge of NRSWA legislation and permit schemes.
• Experience using Confirm or similar Streetworks management systems.
• Strong administrative and organisational skills.
• Excellent communication and stakeholder management abilities.
• Ability to prioritise workload and manage multiple deadlines simultaneously.
• Competent in Microsoft Office applications, particularly Excel and Outlook.

Desirable

• Experience within utilities, telecoms, highways or infrastructure sectors.
• Knowledge of TTRO application processes.
• Understanding of Street Manager.
• NRSWA qualification.