CDD Analyst (Account Servicing)

We are seeking CDD Analysts with proven client due diligence administration experience to join our Banking Operations team based in the Isle of Man on a permanent basis. The successful candidate will have proven experience in Corporate & Trust CDD.

We are looking for an experienced, highly skilled Personal & Corporate CDD person to join a busy team primarily involved in a range of tasks covering personal and corporate application reviews, account opening processes, account maintenance, trigger events, data integrity and anti-money laundering regulations. Particular emphasis is placed on high quality and productive client service to internal and external clients, being focused on corporate, team and personal objectives.

• Review new business applications for both corporate and personal clients.
• Provide excellent client service to internal clients by ensuring all work requests are executed efficiently, accurately and in a professional manner.
• Asses account changes for existing clients, this will vary from a change of address to a change of directors.
• Use of 3rd party system to check KYC, CDD and sanctions.
• Apply sound business judgements to identify and escalate any unusual or suspicious activities to senior management or MLRO.
• Interact with internal stakeholders to ensure the correct information and documentation is provided in order to execute client instructions.
• Communicate and take ownership to expedite solutions quickly and effectively.
• Make capable and effective decisions and escalate problems within agreed timescales.
• Undertake a range of administrative tasks needed in a back office team.
• Take responsibility for own continuous personal development, in line with agreed annual performance and objectives.

• A sound understanding of Personal and Corporate AML, CDD and EDD requirements needed for account onboarding and ongoing client changes.
• The provision of a quality service to internal and external clients.
• Effective time management skills, capable of meeting challenging deadlines, striving to improve turnaround times.
• Ability to provide excellent client service to internal and external clients, executing all requests efficiently, accurately and in a professional manner to enhance client experience.
• Excellent interpersonal, organisation and communication skills used to build strong team values.
• Ability to deal with all administrative duties within agreed timescales, paying particular attention to fine detail and identifying efficiency gains to improve service standards.
• Up to date knowledge of commercial changes in the Financial Sector and ability to communicate information ensuring successful staff & client relations.
• Proactively cross skill to ensure support and commitment is given to the wider teams to meet and exceed client expectations.
• Ability to work under pressure and meet deadlines with a high degree of accuracy.

We encourage you to apply well in advance of the deadline and if you are successful, we will meet with you as soon as possible.

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Closing Date

06/11/2026

Location

Isle of Man

Department

Operations - Accounts - Corporate, Pension & Trust

Job Title

CDD Analyst (Account Servicing)

Experience

Previous experience within a similar role.

City

Douglas

Country

Isle of Man