Product Owner - Interbank Payments

Join us as a Product Owner at NatWest Boxed

• Drive the vision and delivery of high-impact features within our squads.
• Creating the vision for your product area, acting as the go-to person for its roadmap
• Collaborate with design and engineering to genuinely solve customer friction

We're looking for a Product Owner to join an agile product team with a focus on shaping and developing our Core Banking & Payments proposition, ensuring we deliver scalable, reusable and compliant solutions & products that our clients find valuable.

You'll also be:

• Identify Opportunities for change and be the driving force that brings them to life
• Conduct feature discoveries working with colleagues across Technology, Product, Risk, Security Operations and other key areas to agree requirements & dependencies.
• Develop and maintain an appropriately prioritised and detailed backlog of user stories & acceptance criteria in JIRA for implementation by the development team
• Work with your Engineering Lead to set objectives for sprint and cycle planning goals, ensuring quality output balancing both Feature development and Tech debt.
• Represent NatWest Boxed at Payment industry forums (e.g. Faster Payments/Pay.UK) analysing industry and regulatory requirements across our payment infrastructure
• Ensure NatWest boxed remains compliant with scheme rules and procedures
• Work with key 3rd party providers to ensure critical services are maintained and be the initial point of contact for issues and escalations
• Provide incident management support, ensuring PIR actions are complete and that risks are identified and appropriately managed

To join us in this role, we're looking for proven experience as a product owner, product manager, or similar role ideally in relation to Core Banking & Payments.

You'll also be expected to have:

• An Understanding of UK and or International payment schemes, their operational models, governance and compliance frameworks (e.g. Faster Payments, Bacs. SEPA, )
• A passion for customers and a problem solving mentality, with proven ability to conduct research, map out user journeys and identify opportunities
• Excellent stakeholder management & communication skills, across technical and non-technical audiences
• Experience working in Agile environments with multidisciplinary teams (engineering, operations, Risk & Compliance)
• Proven experience managing relationships including, suppliers, schemes and payment service providers

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Job Posting Closing Date: 19/11/2026

Ways of Working:Hybrid