Specialist Care and Support Worker

Specialist Care and Support Worker (Facilitator)

Location: Ullenwood, Cheltenham GL53 9QU (Top of Leckhampton Hill)

Hours: 20-44 hours per week

Contract Options: Permanent Term Time Only and 52-Week Contracts Available

Working Pattern: Early shifts from 7am, late shifts until 9pm/10pm and alternate weekends.

Build a Career with Purpose

At National Star, we're dedicated to helping young people and adults with complex disabilities live, learn and achieve their goals.

We're looking for caring, resilient people who share our values of Integrity, Respect, Collaboration, Ambition and Sustainability.

This is more than a job. It's an opportunity to build a rewarding long-term career where you'll make a genuine difference every day.

Why Join Us?

Permanent contracted hours

Stable, predictable rotas planned around the academic year wherever possible

Comprehensive paid training

Structured career pathways and progression opportunities

Competency-based development with opportunities for increased responsibility and pay

Apprenticeships and routes into specialist, nursing and leadership careers

Supportive multidisciplinary team environment

Meaningful work that changes lives

Many of our colleagues have developed from entry-level support roles into specialist and leadership positions. We believe in investing in our people and promoting talent from within.

About the Role

We believe in being honest about what the role involves.

This is a rewarding role, but it can also be physically and emotionally demanding. You will support people with complex disabilities, health needs and communication differences, including individuals whose behaviours may at times challenge.

Personal care is a fundamental part of this role. You must be comfortable supporting individuals with all aspects of personal care while maintaining dignity, privacy and respect.

You will:

Provide high-quality person-centred care and support.

Support with personal care, daily living and health needs.

Use specialist equipment such as hoists and wheelchairs.

Support learning, independence and life skills development.

Work closely with therapists, nurses, tutors and colleagues.

Support social activities and community access.

Accurately record care, progress and achievements.

Career Development

We're passionate about helping our people grow.

As your skills and experience develop, opportunities may include:

Key Worker responsibilities

Advanced healthcare duties

Medication administration

Learning Support specialisms

Behaviour Support specialisms

Advanced Facilitator roles

Apprenticeships and professional qualifications

Progression into nursing, education support and leadership roles

What We're Looking For

We value attitude and values as much as experience.

You'll be:

Compassionate and respectful.

Reliable and professional.

Resilient and emotionally mature.

A team player who enjoys collaborating with others.

Committed to learning and personal development.

Passionate about helping people achieve their potential.

Experience in care, support, education, healthcare or other people-focused roles is welcomed but not essential.

Benefits

Competitive rates of pay

Enhanced weekend rates

Paid training and development

Career progression opportunities

Company pension

Health and wellbeing programme

Employee discounts

Cycle to Work scheme

Referral programme

Sick pay

Free parking

Safeguarding

National Star is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful applicants will be subject to pre-employment checks, including an Enhanced DBS check.

Join Us

This role isn't for everyone. It requires compassion, resilience and a genuine commitment to supporting people with complex disabilities.

If our values resonate with you and you're looking for a stable, rewarding career where you can grow, develop and make a lasting difference, we'd love to hear from you. We are currently recruiting for females only due to our service need.