Asset and Inventory Specialist

Located in our Stockroom, you will be responsible for overall stock control and asset compliance on IT devices at our Swindon Head Office. You will also be responsible for controlling disposals and end of lease returns and raising these through our 3rd party website. You will process IT kit returns from onsite and remote sites, ensuring asset compliance and secure storage.

This role is within the End User Services Function, which includes physical devices, software packaging and deployment, mobile technologies, Microsoft365 services, Print Services and meeting room technology. The IT Service Desk, Tech bar and 2nd/3rd line EUS support teams exist within our structure.

This is a 12-month secondment opportunity.

For this role you will be based onsite at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you're a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

You will process any stock returns handed over from our Device Provisioning, Retail and Tech Bar teams daily, ensuring that all assets are updated in line with process, whilst working in a clean environment. This will include manual movement of our IT kit.

You'll work closely with your fellow Asset, Inventory, and Repair team members alongside the Device Provisioning onsite team in our build room. This will include providing faulty stock to our repair engineers.

We'll need you to be forward-thinking, showing your own initiative to clear work in a timely manner. Disposal and End of Lease returns will need to be processed twice a month at a minimum. You will process items for these daily.

As a minimum requirement, you'll have:

• Be competent at building relationships with colleagues utilising your communication and interpersonal skills so that you can work as a part of a team

• Have a technical and logical mindset with an attention to detail when completing administrative work

• Be flexible and have an adaptable approach to tasks, embracing change as the organisation continues to evolve

• Ability to follow processes accurately

• Be able to demonstrate a good knowledge of Windows Operating Systems and hardware

• Experience of working with an IT service management tool such as Service Now or similar

• An understanding of IT service delivery or working in an ITIL environment, with a good awareness of IT terminology

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Banking - but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.