HR Systems Officer

£37,428

Roles based in London will receive an additional London Weighting (Per Annum) of £4,379
Roles based in the South-East will receive an additional South-East Allowance (Per Annum) of £3,504

A Civil Service Pension with an employer contribution of 28.97%

Alongside your salary of £37,428, National Crime Agency contributes £10,842 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.

If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).

• Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
• Family friendly policies, notably above the statutory minimum
• Learning and Development opportunities
• Interest free loans and advances, including season tickets, childcare and rental deposits
• Housing schemes - Key Worker status
• Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway, Edenred and Blue Light Card schemes.
• Staff support groups/networks
• Sports and social activities, including membership to the Civil Service Sports Council (CSSC)

Further information is available on the NCA Website.

This role is broadly open to the following groups:

• UK nationals or dual nationals, where one component is British

• Nationals of the Republic of Ireland

• Nationals of Commonwealth countries who have the right to work in the UK

• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)

• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre- settled status under the European Union Settlement Scheme (EUSS)

• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

You will be required to participate in digital right to work and address checks as part of the recruitment process.

People working with government assets must complete baseline personnel security standard checks.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is SC Enhanced. All security clearances will be managed by the NCA.

For more information on security vetting please visit: UK Security Vetting guidance for applicants and Demystifying Vetting and see our vetting charter at: The Vetting Charter.

Prior to commencing the role, you will need to successfully complete SC Enhanced clearance.

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.

Failure to meet the residency requirements will result in your security clearance application being rejected.

For further information on National Security Vetting checks please visit the following page Demystifying Vetting

Individuals will be required to undertake and pass a substance misuse test as part of pre-employment checks.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

We have an exciting opportunity for an enthusiastic, motivated and customer-focused HR Systems Officer to join the HR Systems team. This role sits at the heart of the Agency's people function and will support the ongoing transformation, development and maintenance of our HR systems, helping to shape a modern, integrated and efficient digital HR landscape. The successful candidate will play an important role in ensuring HR systems remain accessible, reliable and responsive to business needs, while delivering high-quality support to colleagues across the Agency.

As an HR Systems Officer, you will provide essential operational and administrative support across a range of HR activities. You will act as a key point of contact for HR systems-related enquiries, managing shared HR mailboxes, responding to customer requests and escalating issues where appropriate. You will support users by troubleshooting routine technical issues, carrying out minor system configuration changes, administering access requests and ensuring users can effectively access and utilise HR systems.

HR System Administration - Provide administrative support across a range of HR system functions, including mailbox management, system access and asset management activities, ensuring services are delivered efficiently and accurately.

HR System Development and Support - Provide first-line support for HR systems by investigating and resolving routine technical issues, processing user access requests and undertaking minor system configuration changes to ensure effective and uninterrupted service delivery.

Data Processing and Quality Improvement - Accurately process sensitive information ensuring information is maintained in line with established procedures and service standards while ensuring data accuracy, reporting capability and overall system effectiveness

Information Governance and Compliance - Ensure all activities are conducted in accordance with data protection legislation, GDPR requirements and internal information governance policies, maintaining appropriate handling of sensitive and confidential information.

Technical Investigation and Learning - Utilise knowledge hubs, guidance materials and available resources to investigate technical issues, develop expertise and support the effective resolution of system-related problems.

Stakeholder Support - Build and maintain effective working relationships with colleagues and stakeholders across the Agency, providing a professional and customer-focused service that supports business objectives and user needs.

Flexible working, Full-time, Job share, Part-time

Successful candidates will be expected to undertake an occupational health assessment. Depending on the role an in-person medical may be required in either London or Warrington. Unfortunately, travel costs will not be reimbursed.

The NCA supports hybrid working. The extent of remote working will depend on the role and can be discussed at the offer stage.

488003

Executive Officer

NCA Grade 5/ Constable

Permanent

1

Belfast, Birmingham, Bristol, Felixstowe, Folkstone, Gartcosh, Gillingham, Hambleton, Leicester, London, Normanton, Portsmouth, Slough, Solent, Stevenage, Tolworth, Warrington.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Please see the NCA T&Cs and Privacy Policy (pdf) for details on how your data is handled.

If you are an internal candidate who has passed interview but is undergoing an internal investigation or have a written warning in place preventing a post move you may not be able to be posted until this investigation is concluded or restriction lifted.

Where multiple locations are advertised, appointments will be made in merit order for each location.

Please indicate up to three location preferences clearly. Only your first three preferences will be considered. You may be allocated to any of the locations you select. If you decline an offer for a location you have selected as a preference, a further offer may not be made.

If you choose to reject an offer and no alternative preferred location can be offered, you will not be able to return to the process or be placed on a reserve list.

Only the advertised locations are available; any additional notes added to the application will not be taken into account.

If you meet the criteria for a lower grade, you may be offered that role if not appointable at the advertised grade.

Conversely, if found appointable at a higher grade but no posts are available, you may be offered a lower-grade role.

All offers are made based on merit.

• Print
• Email
• Gmail
• Facebook
• LinkedIn