Level 3 Vehicle Technician - Birtley

• IMI Level 3 (or equivalent) qualified technician.

• Proven experience in advanced vehicle repairs and diagnostics.

• Strong communication skills, especially when dealing with customers.

• High level of accuracy in administration and documentation.

• MOT testing qualification (or willingness to support in this area).

• A proactive, reliable team player who takes pride in their work.

Salary: £40,000 - £45,000 per annum

• Paid time off every month to do something that makes you happy

• 28 days' holiday plus days off for your birthday, getting married, or moving house

• Additional holidays for length of service

• Long service awards

• Staff discount on cars and finance options

• Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform

• Smart Tech in partnership with Currys

• Cycle to work

• Pension

• Healthcare

• Enhanced Parental Leave

• Employee Assistance Programme (EAP)

• Vocational and personal development training courses

• Quarterly team socials

• Team feasts

• Scratch card rewards

• Sharesave scheme (SAYE)

• Plus much more!

The Role: Warranty Technician

Are you a highly skilled technician with a passion for precision and problem solving? We're looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.

What will you be getting up to?

• Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.

• Perform major mechanical repairs including engine and gearbox replacements.

• Conduct root cause analysis and ensure repairs meet manufacturer standards.

• Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.

• Complete final road tests, re-calibrations, and system resets.

• Accurately document all findings and repairs for warranty submissions.

• Liaise with customers to explain diagnostics and build trust.

• Support MOT testing and Pre-Delivery Inspections when needed.

• Mentor junior technicians and share best practices.

• Maintain workshop standards and compliance with DVSA and Health & Safety.

Location: Birtley

Contract Type: Permanent

Hours: 42.5 hours across 5 days (Monday to Friday)