Supervisor

On-site in Bristol·Full-time·Added yesterday (last checked 10 Nov)

Moto Hospitality

64 open roles

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Our summary

Salary: £28,000 a year
About £1,970 a month after tax.
Work mode: On-site, Bristol
Contract: Full-time

Skills

Nice to have

Requirements

What we're looking for

Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service

Passion for delivering a memorable customer experience
Great communication skills and be comfortable making decisions
Ability to work on own initiative ad make reasoned decisions under pressure

If you're a Shift Manager, Team Leader, Supervisor or Duty Manager ready to step up, take on more responsibility and accelerate your career into management, we want to hear from you.

Pay & benefits

What you'll get

Annual bonus up to £3,445pa*
Up to 55% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
Fabulous development opportunities including funded qualifications, leading to the next step in the management team

The role

Supervisor, £28,000 per annum, 40 hours per week

Address: Severn View Services, M48, Junction 1, Bristol BS35 4BH

As a Supervisor, you'll be the strong right hand to your Store Manager, taking the lead when needed and helping to keep the unit running smoothly and successfully every day.

The role is simple, to be an enthusiastic leader and brand ambassador to work within our WHSmith retail store, replenishing shelves, overseeing our gaming areas and delivering exceptional service as we transform the UK's rest stop experience.

Where our customer's journey pauses, yours just begins.

What you'll do

Lead shifts with confidence, ensuring smooth operations during busy trading periods
Create a positive, high-energy culture where colleagues feel valued, supported, and empowered
Maintain outstanding food safety, health & safety, and compliance standards at all times
Monitor performance through key metrics and take action to drive continuous improvement
Act as a role model for WHSmith's values, service standards, and ways of working

How you'll work

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.