Online Specialist - Trading - Health, Beauty & Baby

We're looking for a commercially driven, analytical Online Commercial Specialist to join our team at Hilmore House. In this key role reporting to an Online Commercial Manager, you'll take ownership of the online range selection for designated categories to maximise sales, basket size, and commercial margin.

You'll be accountable for driving category performance and managing digital merchandising across the website, including search optimisation, featured landing collections, and banners. By partnering closely with commercial buying teams, supply chain, and retail operations, you'll remove complexity, enhance availability, and build a compelling online range that meets customer needs.

As an Online Commercial Specialist, you'll:

• Deliver Category Strategy: Build and execute an annual category plan that delivers online sales, market share growth, and commercial margin targets.
• Manage Digital Merchandising: Oversee on-site merchandising, search functionality, banners, and features to optimise customer navigation and basket conversion.
• Optimise Range & Promotions: Partner with suppliers and customer insight teams to curate compelling ranges, executing competitive promotional plans and optimising SKU counts.
• Forecasting & Trading Performance: Build annual sales, volume, and margin forecasts, tracking in-flight trading performance to make proactive commercial improvements.
• Collaborate on Availability & Waste: Work alongside Operations and Supply Chain to manage stock levels, protect availability, and minimise waste and markdowns.
• Ensure Compliance: Ensure all ranging, pricing, and promotional activities comply with brand standards, regulatory conditions, and GSCOP requirements.
• Gather Practical Insights: Regularly visit stores to engage with colleagues and customers, feeding real-world insights back into digital trade planning.

You'll be a driven, analytical retail professional with a solid commercial background and a keen understanding of digital customer behaviour.

You'll have:

• Proven experience in retail category management, commercial trading, or digital merchandising.
• A strong track record of managing ranges to drive sales, improve commercial margin, and grow basket size.
• Understanding of supply chain logistics, promotional mechanics, and grocery store operations.
• Practical knowledge of GSCOP regulations and a track record of compliance.
• Strong numerical and analytical capabilities, with the ability to interpret customer and financial data to guide commercial decisions.
• Excellent interpersonal and influencing skills, confident acting as the central link across pricing, data, supply, and buying functions.