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Support Security officer in Central Yorkshire

On-site in Leeds·Full-time·Added 10 days ago (last checked 3 Oct)

Mitie

1097 open roles

Overview

Job details

  • £15.15 an hour

    Gross, as stated in the ad.

  • Full-time

    Per the ad.

  • Apply by Monday 2 November

    The date the employer’s listing closes.

Requirements

  • Work on-site in Leeds

    No relocation package mentioned.

Benefits

  • Cycle to work scheme

    Commuter benefits named in the ad.

Skills

Nice to have

Requirements

Nice to have

  • Previous security experience is preferred
  • A valid SIA licence is desirable, although not essential
  • Strong communication and interpersonal skills
  • A calm, confident and professional approach
  • A proactive mindset with the ability to make sound decisions quickly
  • A genuine passion for customer service and keeping people safe

Pay & benefits

What you'll get

Salary - £15.15 per hour

  • £15.15 per hour
  • 20% colleague discount (after a qualifying period)
  • Company-funded SIA licence renewal
  • Share Incentive Plan
  • Save As You Earn Scheme
  • Cycle to Work Scheme
  • Life Assurance
  • Childcare Voucher Scheme

The role

Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.

This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products.

We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure.

What you'll do

  • At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.
  • Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues.
  • You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment.
  • Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management.
  • You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently.
  • Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
  • Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed.

Retail Security Officer - M&S

Location: Central Yorkshire -

  • M&S - Leeds - 371 Harrogate Road
  • M&S - Leeds - Guiseley - Guiseley Retail Park
  • M&S - Leeds - Pudsey - The Owlcotes Centre
  • M&S - Leeds - The Springs
  • M&S - Leeds - White Rose Centre
  • M&S - York - The Pavement
  • M&S - York - Vangarde Retail Park
  • and surrounding area

About Mitie

Mitie serves more than 3,000 customers across the public and private sectors, from banks and retailers to hospitals, schools and critical government strategic assets, and reported £5.6bn revenue in FY26 with 77,500 people.

The company takes care of its customers' people and buildings by delivering core services and deploying advanced technology, and it also publishes insights such as its Net Zero Navigator and ESG reporting, having operated at net zero for Scope 1 and 2 emissions by the end of FY25 under its Plan Zero programme.

Industry
Facilities management
Employees
77,500
In the UK
Glasgow
Website
mitie.com

In their own words

Additional information

All candidates must be able to provide a 5-year checkable work history within the UK.

This is a role where service, safety and professionalism come together every single day.

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