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Service Coordinator in Stourbridge

On-site in Stourbridge·Full-time·Added 3 days ago (last checked 31 Oct)

Mitie

1734 open roles

Our summary

Work mode
On-site, Stourbridge
Contract
Full-time
Closing date
Apply by Monday 30 November
Holiday
25 days holiday + bank holidays

Skills

Nice to have

Mitie is hiring for this role in several places. This vacancy is in Stourbridge.

Requirements

What we're looking for

  • Strong organisational skills with ability to meet deadlines and changing priorities.
  • Can demonstrate exceptional attention to detail and efficiency.
  • Proven IT skills with experience of MS office packages.
  • Friendly and outgoing personality with the natural ability to engage with customers/clients representing Argus Fire professionally and positively.
  • Willingness to learn and develop

Pay & benefits

What you'll get

  • Competitive salary
  • 25 days holiday, plus bank holidays
  • Company pension
  • Life insurance

The role

Job Title: Service Coordinator

Location: Stourbridge

As the Service Co-ordinator within in our Service Department, you will be responsible for co-ordinating service delivery growth aligned to our Service & Maintenance operations. You will require excellent analytical skills, organisation and the ability to communicate effectively with the wider team, suppliers and clients.

What you'll do

  • Booking PPM visits and updating daily planner
  • Placing orders to suppliers and specialist contractors
  • Responding to company emails
  • Responding to daily customer phone calls
  • Actioning emergency call outs
  • Updating weekly call out rota
  • General department administration
  • Any day-to-day duties involved in the running of the service department

About Mitie

Mitie serves more than 3,000 customers across the public and private sectors, from banks and retailers to hospitals, schools and critical government strategic assets, and reported £5.6bn revenue in FY26 with 77,500 people.

The company takes care of its customers' people and buildings by delivering core services and deploying advanced technology, and it also publishes insights such as its Net Zero Navigator and ESG reporting, having operated at net zero for Scope 1 and 2 emissions by the end of FY25 under its Plan Zero programme.

Industry
Facilities management
Employees
77,500
In the UK
Glasgow
All open roles at Mitie

Location

Mitie · DY8 1PA

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