Retail Security Officer

On-site in Dudley·Full-time·Added 10 days ago (last checked 2 Oct)

Mitie

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Overview

Job details

£13.10 an hour
Gross, as stated in the ad.
Full-time
Per the ad.
Apply by Friday 23 October
The date the employer’s listing closes.

Requirements

Work on-site in Dudley
No relocation package mentioned.

Skills

Nice to have

Sia Licence

Pay & benefits

What you'll get

Pay rate: £13.10 per hour

Contracted hours
Annual leave entitlement
Pension and Life assurance schemes
Free uniform supplied
SIA Re-licencing programme
Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
Comprehensive training and development programme (apprenticeships available)

The role

Mitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.

What you'll do

Work to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client's and the Company's Quality Procedures
To follow the site-specific Risk Assessments ensuring all activities are completed in a safe manner
Set and maintain the highest personal and professional standards as an employee of MITIE and adopt a total quality approach to every aspect of your work, colleagues and clients
To create a safe working environment, free from crime and health and safety related issues for colleagues, contractors and customers
To add a polite greeting and excellent customer service
Provide a visible security contact for colleagues, contractors and customers
To deliver industry leading customer service
To be clean, tidy and properly dressed wearing full uniform
To deter violence and public order offences
To conduct patrols of the store
Utilising CCTV systems to support the reduction of crime and stock loss
Liaise with the store management teams
To report incidents and crime through our leading technology
Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

How you'll work

Hours: Mornings, evenings and weekends

Location

Location: Asda Sedgley

About Mitie

Mitie serves more than 3,000 customers across the public and private sectors, from banks and retailers to hospitals, schools and critical government strategic assets, and reported £5.6bn revenue in FY26 with 77,500 people.

The company takes care of its customers' people and buildings by delivering core services and deploying advanced technology, and it also publishes insights such as its Net Zero Navigator and ESG reporting, having operated at net zero for Scope 1 and 2 emissions by the end of FY25 under its Plan Zero programme.

Industry: Facilities management
Employees: 77,500
In the UK: Glasgow
Website: mitie.com