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168,000+ live jobsRetail Security Officer in Telford
On-site in Telford·Part-time·Added 3 days ago (last checked 31 Oct)
Our summary
- Salary
- £13.10 an hour
- Work mode
- On-site, Telford
- Contract
- Part-time
- Closing date
- Apply by Sunday 22 November
Skills
Nice to have
Mitie is hiring for this role in several places. This vacancy is in Telford.
Requirements
What we're looking for
- MUST HAVE A VALID SIA LICENSE
Pay & benefits
What you'll get
Pay rate: £13.10 per hour
- Contracted hours
- Annual leave entitlement
- Pension and Life assurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Comprehensive training and development programme (apprenticeships available)
The role
What you'll do
- Work to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client's and the Company's Quality Procedures
- To follow the site-specific Risk Assessments ensuring all activities are completed in a safe manner
- Set and maintain the highest personal and professional standards as an employee of MITIE and adopt a total quality approach to every aspect of your work, colleagues and clients
- To create a safe working environment, free from crime and health and safety related issues for colleagues, contractors and customers
- To add a polite greeting and excellent customer service
- Provide a visible security contact for colleagues, contractors and customers
- To deliver industry leading customer service
- To be clean, tidy and properly dressed wearing full uniform
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- To report incidents and crime through our leading technology
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
How you'll work
Hours: Mornings, Evenings, Weekends and Nights for Holiday Cover- 25 hours a week
Who are we looking for?
- Experience of delivering Customer Service
- Excellent communication skills are required both written and verbal
- Adaptable communication style to meet the needs of different people groups
- Ability to work in a fast-moving services business
- Capability in the use of technology
- Good attention to detail
- High level of enthusiasm and passion
- Previous experience in a similar role is highly desirable
- Public Space Surveillance SIA licence is desirable
About Mitie
Mitie serves more than 3,000 customers across the public and private sectors, from banks and retailers to hospitals, schools and critical government strategic assets, and reported £5.6bn revenue in FY26 with 77,500 people.
The company takes care of its customers' people and buildings by delivering core services and deploying advanced technology, and it also publishes insights such as its Net Zero Navigator and ESG reporting, having operated at net zero for Scope 1 and 2 emissions by the end of FY25 under its Plan Zero programme.
- Industry
- Facilities management
- Employees
- 77,500
- In the UK
- Glasgow
In their own words
About the company & team
Location: Asda Donnington Wood - Telford
Mitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.
Location
Mitie · TF2 7RX
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