Receptionist/PEO

Job Title: Receptionist/PEO
Rate of Pay: £6,627 per annum
Position Type: Permanent
Type of Employment: Part Time
Hours: 10 hours per week
Location: Norfolk Constabulary HQ, Jubilee House, Falconers Chase, Wymondham, Norfolk, England NR18 0WW

Job Overview

As a Public Enquiry Officer, you will be providing an efficient and comprehensive service to all client's staff, visitors & colleagues.

You should have a pleasant, welcoming and engaging personality.

Ensuring calls and visitors are dealt with in a timely, professional and effective manner.

Executing all administrative tasks to the highest quality standards.

Main Duties

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. printers)
• Professional attitude and appearance
• Solid written and verbal communication skills.
• Must be able to take down verbal statements accurately
• Provide administration support.
• Responsibilities of post and keys.
• Greeting visitors, providing face to face and remote information
• Booking meeting rooms.
• Call handing and redirection.
• Refer on advice enquiries and complex cases to appropriate colleagues.
• Ensure reception area is tidy and presentable.
• Maintain building security by following safety procedures and controlling access via the reception desk.
• Any other duties as defined to be part of the roll

What we are looking for

• String administrative experience and used to dealing with members of the public.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.