Retail Security Officer in Minworth

On-site in Minworth·Full-time·Added today (last checked 13 Nov)

Mitie

1627 open roles

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Our summary

Salary: £13.10 an hour
Work mode: On-site, Minworth
Contract: Full-time
Closing date: Apply by Sunday 13 December

Skills

Nice to have

Sia Licence

Mitie is hiring for this role in several places. This vacancy is in Minworth.

Pay & benefits

What you'll get

Pay rate: £13.10 per hour

Contracted hours
Annual leave entitlement
Pension and Life assurance schemes
Free uniform supplied
SIA Re-licencing programme
Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
Comprehensive training and development programme (apprenticeships available)

The role

Mitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.

What you'll do

Work to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client's and the Company's Quality Procedures
To follow the site-specific Risk Assessments ensuring all activities are completed in a safe manner
Set and maintain the highest personal and professional standards as an employee of MITIE and adopt a total quality approach to every aspect of your work, colleagues and clients
To create a safe working environment, free from crime and health and safety related issues for colleagues, contractors and customers
To add a polite greeting and excellent customer service
Provide a visible security contact for colleagues, contractors and customers
To deliver industry leading customer service
To be clean, tidy and properly dressed wearing full uniform
To deter violence and public order offences
To conduct patrols of the store
Utilising CCTV systems to support the reduction of crime and stock loss
Liaise with the store management teams
To report incidents and crime through our leading technology
Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Retail Security Officer- Asda

Hours: 15 Wednesday & Friday

Location

Location: Asda Minworth

Who are we looking for?

Experience of delivering Customer Service
Excellent communication skills are required both written and verbal
Adaptable communication style to meet the needs of different people groups
Ability to work in a fast-moving services business
Capability in the use of technology
Good attention to detail
High level of enthusiasm and passion
Previous experience in a similar role is desirable but not essential
Public Space Surveillance SIA licence is desirable but not essential

About Mitie

Mitie serves more than 3,000 customers across the public and private sectors, from banks and retailers to hospitals, schools and critical government strategic assets, and reported £5.6bn revenue in FY26 with 77,500 people.

The company takes care of its customers' people and buildings by delivering core services and deploying advanced technology, and it also publishes insights such as its Net Zero Navigator and ESG reporting, having operated at net zero for Scope 1 and 2 emissions by the end of FY25 under its Plan Zero programme.

Industry: Facilities management
Employees: 77,500
In the UK: Glasgow

All open roles at Mitie