£32k - £40k
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174,000+ live jobsKey Account Manager in Home Worker
Remote, Home Worker·Full-time·Added 12 days ago (last checked 10 Nov)
Our summary
- Work mode
- Remote (Home Worker)
- Contract
- Full-time
- Closing date
- Apply by Thursday 10 December
Skills
Mitie is hiring for this role in several places. This vacancy is in Home Worker.
Requirements
What we're looking for
- Proven experience in telesales, telemarketing, customer service, or a sales-related role
- Excellent verbal communication and persuasive skills
- Strong listening, questioning, and negotiation abilities
- Confidence in managing phone-based sales conversations
- Proficiency in basic computer applications and CRM systems
- Ability to work in a target-driven, performance-focused environment
- Self-motivated, resilient, and results-oriented mindset
The role
We are seeking a motivated and results-oriented Telesales Executive to support business growth by generating qualified sales leads and building strong customer relationships through both outbound and inbound calls.
This role focuses on identifying new construction projects and existing apartment developments that may require residential kitchen fire suppression systems. The successful candidate will assess customer needs, present appropriate solutions, address objections, and create high-quality leads for the field sales team, while consistently delivering exceptional customer service.
What you'll do
- Conduct outbound calls to prospective customers to identify new business opportunities
- Research and identify new construction projects and existing residential developments
- Qualify sales leads through effective questioning and needs analysis
- Manage inbound sales inquiries in a professional and timely manner
- Present and promote company products and services clearly and confidently
- Generate and nurture leads, converting them into qualified sales opportunities
- Accurately maintain and update customer information within the CRM system
- Meet or exceed daily, weekly, and monthly performance targets
- Handle objections effectively and provide appropriate solutions
- Collaborate closely with Sales and Customer Service teams to ensure seamless handovers
- Maintain up-to-date knowledge of company products, services, and market developments
About Mitie
Mitie serves more than 3,000 customers across the public and private sectors, from banks and retailers to hospitals, schools and critical government strategic assets, and reported £5.6bn revenue in FY26 with 77,500 people.
The company takes care of its customers' people and buildings by delivering core services and deploying advanced technology, and it also publishes insights such as its Net Zero Navigator and ESG reporting, having operated at net zero for Scope 1 and 2 emissions by the end of FY25 under its Plan Zero programme.
- Industry
- Facilities management
- Employees
- 77,500
- In the UK
- Glasgow
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