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171,000+ live jobsDuty Shift Manager
On-site in Manchester·Full-time·Added yesterday (last checked 3 Nov)
Our summary
- Work mode
- On-site, Manchester
- Contract
- Full-time
- Closing date
- Apply by Thursday 3 December
- Commute
- Cycle to work scheme
Skills
Nice to have
The role
Duty Shift Manager - BBC Media City
What you'll do
Incident & Crisis Management: Act as the first line of command during critical incidents, implementing Critical Incident Management (CIM) or Bronze Commander frameworks.
Team Leadership: Manage frontline corporate security officers, relief staff across not only Media City but cluster sites in the North of England.
Stakeholder Engagement: Act as the main point of contact for high-profile media clients, VIP guests, production crews, and visitors.
Compliance & Auditing: Complete daily site logs, assignment instructions (AIs), and incident reports to strict health, safety, and data compliance standards. Also consistent upskilling of site officers and testing of site procedures and knowledge.
How you'll work
Shift Pattern12-hour shifts (4 days 4 off 4 nights rota) Location: MediaCityUK, Salford Quays (M50)
Key Job Responsibilities
Typical Candidate Requirements
Licensing: Valid SIA Door Supervisor Licence is mandatory.
Vetting: Ability to pass a rigorous 5-year employment and background vetting check.
Qualifications: First Aid at Work (FAW) certificate; IOSH Managing Safely or emergency command qualifications (JESIP) are highly desirable.
Experience: Proven history supervising diverse teams in fast-paced, high-footfall corporate or public environments.
Employee Benefits Packaged by Mitie
Access to "Salary Finance" allowing employees to stream up to 50% of earned wages early.
"Choices" Platform for customizable dental care, holiday buying schemes, and tech discounts.
High street retail perks via MiDeals alongside cycle-to-work options.
About Mitie
Mitie serves more than 3,000 customers across the public and private sectors, from banks and retailers to hospitals, schools and critical government strategic assets, and reported £5.6bn revenue in FY26 with 77,500 people.
The company takes care of its customers' people and buildings by delivering core services and deploying advanced technology, and it also publishes insights such as its Net Zero Navigator and ESG reporting, having operated at net zero for Scope 1 and 2 emissions by the end of FY25 under its Plan Zero programme.
- Industry
- Facilities management
- Employees
- 77,500
- In the UK
- Glasgow
In their own words
About the company & team
Reporting To Security Area Manager / Account Operations Manager
Location
Mitie · M50 2QH
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