Warehouse Operative

Middleby UK - Warehouse Operative

About us

Middleby UK is at the forefront of commercial kitchen innovation, offering a wide range of high-quality equipment and solutions tailored to meet the demands of the foodservice industry. Middleby UK imports Commercial Kitchen Equipment, which is designed and manufactured by other businesses within the Middleby Corporation to be sold into the UK market.

About the Role

We have an exciting opportunity for a Warehouse Operative to join our Middleby UK team in the Warehouse Department. The role will support the safe, efficient and accurate day-to-day running of the warehouse, ensuring goods are received, stored, picked, packed and dispatched in a timely and professional manner. You will help maintain accurate stock records, high standards of health and safety and an organised warehouse environment, while working collaboratively with colleagues across the business to deliver excellent service to both internal and external customers.

Working Hours

37 hours per week, Monday to Thursday, 9:00am-5:00pm and Friday, 9:00am-4:30pm.

Key Accountabilities:

Goods Receiving and Storage

• Safely unload incoming deliveries, containers and vehicles, checking goods against purchase orders and delivery documentation.
• Inspect and accurately receive goods, ensuring they are stored in designated racking or allocated floor locations.
• Maintain accurate stock records in Microsoft Dynamics 365 (D365), including quantities, serial numbers, warehouse locations and inventory status.
• Report shortages, damages, incorrect deliveries and other discrepancies to the Warehouse Supervisor.
• Complete and retain goods-in documentation in accordance with company procedures.

Order Picking, Packing and Dispatch

• Accurately pick, pack and prepare customer orders in line with picking instructions and company procedures.
• Verify product details, quantities and serial numbers in D365 before dispatch.
• Ensure goods are appropriately packaged, labelled and protected for safe transportation.
• Complete dispatch documentation and prepare orders for collection within agreed timescales.
• Liaise with other departments to meet customer delivery requirements and resolve operational queries.

Stock Control and Inventory Accuracy

• Support cycle counts and stock reconciliations to maintain inventory accuracy.
• Ensure all stock movements and warehouse location changes are recorded accurately in D365.
• Identify, segregate and report damaged, faulty, quarantined or returned equipment in line with company procedures.
• Investigate stock discrepancies and support corrective actions where required.
• Assist with stock organisation, warehouse layout improvements and efficient use of storage space.

Goods Returns and Documentation

• Receive, inspect and process returned goods, completing Goods Received Notes (GRNs) and associated documentation.
• Ensure returned equipment is correctly identified, recorded and allocated to the appropriate warehouse location or quarantine area.
• Maintain organised records of receipts, returns, dispatches and warehouse transactions to support operational requirements and audits.
• Assist with gathering information and documentation for damaged goods, transport discrepancies and insurance claims.

Health, Safety and Warehouse Standards

• Maintain a clean, safe and organised warehouse, keeping access routes and emergency exits clear.
• Follow company health and safety policies, safe working procedures, manual handling requirements and security guidelines.
• Use personal protective equipment (PPE) correctly and handle, move and store goods safely.
• Operate forklifts and other material handling equipment only when appropriately trained and authorised.
• Promptly report hazards, near misses, accidents, damaged equipment and unsafe working practices to the Warehouse Supervisor.

Knowledge, Skills and Experience:

• Previous experience working in a warehouse, stores or distribution environment.
• Good numeracy, literacy and attention to detail.
• Basic IT skills, including Microsoft Word, Excel and warehouse management systems.
• Counterbalance and/or Reach Truck forklift licence desirable.
• Good communication, organisation and teamwork skills.
• Ability to work effectively as part of a team and independently when required.
• Good time management skills, with the ability to prioritise tasks.
• Ability to remain calm and focused under pressure.
• Reliable, punctual and hardworking, with a positive attitude.
• Flexible and adaptable, willing to support colleagues and changing business needs.
• Proactive approach to problem-solving and continuous improvement.