Procurement Systems & Customer Success Lead

Competitive salary between £50,269 and £53,460, dependent on the level of experience. Hybrid working, with 2 days per week onsite in Wakefield. There is an opportunity for some overnight UK travel that is essential for the role.

Summary

• Hybrid role with a public sector organisation in Wakefield, 2 days p/week onsite
• Permanent role paying up to £53,460 depending on experience with car allowance.

About Our Client

A leading public sector organisation based in Wakefield going through exciting growth and development.

Job Description

• Support customers through the onboarding and implementation of Atamis.
• Deliver engaging, hands-on Atamis training sessions to customers and end users.
• Provide guidance on how procurement processes and tenders are managed within the platform.
• Support customers through go-live activities and ongoing system adoption.
• Build and maintain strong customer and stakeholder relationships.
• Lead customer project meetings and implementation activities.
• Work closely with internal colleagues, including Lesley and the wider team, to identify opportunities for system enhancements and improvements.
• Mentor and support team members where required.
• Collaborate with Category Leads and internal stakeholders to ensure excellent customer

The Successful Applicant

The successful candidate will bring:

• Strong public sector procurement experience.
• Knowledge of the Procurement Act 2023 (PA23).
• Experience managing tenders, frameworks and quotation exercises from end to end.
• A thorough understanding of the public sector procurement lifecycle.
• Excellent communication and stakeholder management skills.
• Confidence delivering training, workshops and presentations to small groups.
• Strong project management and organisational capabilities.
• The ability to challenge constructively, influence stakeholders and build trusted relationships.
• Previous experience using Atamis (desirable).
• Experience managing, mentoring or developing team members.

What's on Offer

Competitive salary between £50,269 and £53,460, dependent on the level of experience. Hybrid working, with 2 days per week onsite in Wakefield. There is an opportunity for some overnight UK travel that is essential for the role.