Acting Garage Manager (Secondment) - ML154

Job Title

Acting Garage Manager (Secondment)

Line Manager

Area Operations Director

Department

Operations

Location

Various

Job summary

The Garage Manager is responsible for the overall performance of the garage, including safety, quality, financial, contractual and legal standards. The Garage Manager will have line management responsibility for designated Operations Managers and Engineering Managers.

Secondment details

An opportunity has arisen for an established and high-potential manager to undertake a secondment to cover a Garage Manager position, widening their breadth of experience and gaining invaluable senior management exposure to aid their personal development.

The employee will return to their substantive post once the secondment ends.

The Area Operations Director will provide an appropriate level of support to assist with personal development, but the employee will need to be self-motivated and embrace the high level of responsibility, accountability and ownership that the role requires.

Main Responsibilities

· Responsible for preparing financial budgets for the garage and once agreed will be responsible for ensuring that in overall terms the budget is met, negative variances minimised and target profit achieved. Monitors costs and revenue against agreed budget and where actual costs or revenue are below agreed budget levels, initiates effective remedial action;

· Ensures that the performance of the garage meets and preferably exceeds the standards laid down by the Company and TfL. Manages and controls the activities of the garage to ensure the delivery of performance against targets and to minimise any adverse effects of under performance;

· Ensures the timely and efficient running of the engineering function at the garage to make sure that the required number of buses are available at all times and that buses are maintained to Company, TfL and Ministry standards. Liaises with Senior Management and specialist staff as required;

· Co-ordinates the activities of the Operating, Engineering and Administration functions within the garage to optimise the overall effect on performance;

· Through counselling and coaching and use of the Company Performance Management system, ensures that all direct reports are trained and developed to realise their potential. Similarly, ensures via direct reports that all relevant staff at the garage receive appropriate development;

· Promotes and maintains a harmonious working relationship between union, staff and management. Also ensures that the disciplinary policy is correctly applied and where necessary hears disciplinary appeals and grievances in line with Company policy;

· Deploying resources within the garage to achieve maximum level of performance that is efficient, cost effective and sustainable.

The list above is not exhaustive.

Essential Criteria

· Demonstrable operational management experience within a transport company;

· Managing Safely qualification (or equivalent);

· Certificate of Professional Competence (or willing to work towards);

· Has a relevant Level 5 qualification (or willing to work towards)

· PC literate

· Discreet when managing confidential matters and politically aware when dealing with senior management affairs

Competencies & Skills

· Excellent written and oral communication skills;

· Excellent presentation skills;

· Ability to prepare and present statistical data;

· Ability to work as part of a team and using own initiative;

· Ability to develop and maintain good relations with stakeholders, both internally and externally;

· Ability to manage own and others workload and prioritise tasks effectively;

· A sound working knowledge of bus service operation;

· An understanding of the company's obligations to TFL;

· Experience of leading a team, including setting KPIs and performance management;

· Understanding of employment law and how it is applied in workplace;

· Extensive experience of dealing and consulting with a union;

· Ability to encourage, coach and guide managers, garage-based staff and drivers to achieve the standards and levels of performance expected by Metroline.

Hours of work

38 hours per week, Monday to Friday