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Style Advisor

On-site in Manchester·Part-time·Added yesterday (last checked 4 Nov)

ME+EM

7 open roles

Our summary

Work mode
On-site, Manchester
Contract
Part-time
Closing date
Apply by Friday 27 November
Holiday
33 days holiday + bank holidays
Commute
Cycle to work scheme

Skills

Pay & benefits

What you'll get

  • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
  • A day off to celebrate your birthday.
  • Pension Scheme
  • Group Life Insurance
  • Employee Assistance Programme (EAP)
  • Length of Service Award
  • Refer a Friend Scheme
  • Staff uniform for retail employees
  • Generous Staff and Friends and Family Discount
  • Annual Volunteer Day
  • Cycle to Work Scheme
  • Tech Scheme
  • Eye Care Vouchers
  • Real Living Wage Employer
  • Employee led committees
  • Social events and biannual parties
  • Enhanced maternity and paternity package after 2 years of service.

ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for
opportunities within our company.



Please email [email protected] should you require any adjustments needed to take part in this recruitment process.



Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

The role

ME+EM are looking for a Style Advisor to join our retail team based in our Manchester Store. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns.

What you'll do

  • Provide the best experience through speed and accuracy.
  • Ensure you represent the brand at all times by following the company dress code.
  • Continually improve product knowledge and research products online.
  • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online.
  • Promoting 'one business' mindset.
  • Be confident in building organic and long-lasting relationships with customers.
  • Carryout personal styling sessions with confidence.
  • Confident with styling, outfit building and recommendations.
  • Escalate customer complaints to the management team.
  • Awareness of opening and closing duties and support when necessary.
  • Be confident with till functions.
  • Process transactions, refunds and telephone orders confidentially.
  • Understanding the importance of data collection and ensuring GDPR is adhered to.
  • High level of telephone etiquette.
  • Maintaining store visual merchandising standards.
  • Replenishing stock and keeping the shop floor clean and tidy.
  • Assist with deliveries and stock recalls.
  • Being responsible for own H&S and ensuring H&S processes are followed in store.

Reporting to

Job Role: Style Advisor

Reporting to: Store Manager

Location

Location: ME+EM, Manchester Store, 66 King St, M2 4ND

Contract type

Contract type: Fixed Term Christmas Part Time 15hrs per week - 2 days

About you

  • Experience working in a fast paced, high volume environment
  • Have a genuine passion for fashion and providing outstanding customer service

About ME+EM

Industry
Fashion & Retail

In their own words

About the company & team

ME+EM is one of the UK's fastest-growing luxury fashion brands, with a strong global digital presence and stores across the UK, including London and Edinburgh, alongside concessions within Harrods and Selfridges. We are also continuing our exciting international expansion across the U.S, with new stores opening across key markets.

At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.

Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

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