Customer Assistant - Backstage Operations
Marks & Spencer6d ago
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores.
Leeds
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Requirements
Work on-site in London
No relocation package mentioned.
The role
As a Team Manager for Visual Merchandising, you'll lead by example, work alongside the store management team to deliver the retail plan while leading the creative direction for Fashion, Home & Beauty.
You'll combine commercial focus with visual expertise to deliver layouts, displays, and customer experiences that drive sales and reflect the M&S brand. You'll also take responsibility for ensuring the store trades safely and legally at all times, with knowledge and oversight across every department.
What you'll do
- Lead the visual merchandising strategy for Fashion, Home & Beauty, ensuring brand standards are consistently met.
- Ensure the store trades safely and legally, meeting all compliance requirements.
- Use trading data and customer insight to make confident decisions on space, layout, and promotional execution.
- Coach and develop teams, building capability and fostering a high-performance culture.
- Maintain knowledge and oversight across all departments to support store performance.
Are you ready to lead? Take your marks and get ready to apply
#LI-AO1
About Marks & Spencer
Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.
M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.
- Industry
- Retail
- Website
- marksandspencer.com
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