Customer Assistant - Backstage Operations
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores.
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As part of the M&S Software Engineering team, you'll be joining a well-loved British brand at an exciting stage of its transformation into a digital-first, engineering-led organisation. Our technology powers experiences for millions of customers and thousands of colleagues, with engineering excellence at the heart of our success.
We're looking for a passionate Staff Software Engineer - Payments Platform to help shape and evolve our payment ecosystem, supporting critical transaction journeys across stores and digital channels. You'll combine deep technical expertise with strategic thinking, leading the design and delivery of scalable, secure and resilient payment solutions while mentoring engineers and driving engineering best practice. The ideal candidate will have strong cloud and platform engineering experience, a passion for operational excellence, and a proven ability to solve complex technical challenges in high-volume environments.
Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.
M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.
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