Customer Assistant - Backstage Operations
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores.
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We're changing the way we do things and putting industry-leading innovation at the heart of how we operate. To make that happen, we need an exceptional engineering team. You'll be joining one of the UK's most iconic brands during one of the most exciting periods in our history. Our technology teams are more integrated and product-led than ever before, constantly learning, evolving and adapting, with millions of customers benefiting from the solutions we deliver every day.
M&S Foods Logistics is at the heart of ensuring our customers can access the products they know and love, while helping us minimise waste and operate efficiently across our supply chain. We are investing heavily in our logistics and supply chain capabilities to build the M&S of the future and support our ambitious growth plans. This role sits at the centre of that transformation, helping to ensure our technology platforms are reliable, scalable and empowering our teams to get food into the hands of our customers.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
The team uses a variety of technologies, including:
We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.
M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.
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