Customer Assistant - Backstage Operations
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores.
UK jobs. Bigger possibilities.
136,000+ live jobsHybrid in London·Added 28 days ago
1542 open roles
Work on-site in London
No relocation package mentioned.
Have senior-level experience
Staff-level role.
We're looking for a Staff Software Engineer to play a pivotal role in evolving M&S's Content Domain platform. This team provides the foundational content and media capabilities that power every digital experience across the business. Your "customers" are product teams, engineers, and content teams - and your mission is to make them faster, more autonomous, and more confident through robust platforms, APIs, automation, and excellent developer and editor experiences.
This is a role for an engineer who is excited by platform thinking, enablement at scale, and revolutionising how digital content, media, and DAM capabilities are modelled, delivered, and accessed across a large organisation.
Our platform team enables product, engineering, and content teams to build and ship faster with confidence. We deliver a reliable, scalable, and intuitive content and media platform, rooted in standards, automation, and great user experience.
We own the content foundation of M&S digital platforms, including:
Your key accountabilities will include:
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special...
We are ambitious about the future of retail. We're disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and win together.
If you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. #hybridrole #LI-Hybrid #LI-OT1
Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.
M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.
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