Customer Assistant - Backstage Operations
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores.
UK jobs. Bigger possibilities.
136,000+ live jobsHybrid in Castle Donington·Added 10 days ago (last checked 3 Oct)
1542 open roles
Hybrid
Office and home days — the ad has the split.
Be near Castle Donington for hybrid days
No relocation package mentioned.
Have senior-level experience
Senior-level role.
You'll be a qualified accountant (ACA, ACCA, CIMA or equivalent) with strong commercial acumen and a genuine interest in driving business performance through strategic investment and transformation. You'll be comfortable working with large datasets, building financial models and translating complex analysis into clear, actionable recommendations.
We're particularly interested in candidates who can demonstrate:
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
At M&S, we're transforming our Fashion, Home & Beauty business to become a bigger, more profitable and truly omnichannel retailer. With ambitious plans to grow online sales and modernise our operations, our Supply Chain & Logistics team is at the heart of that transformation.
We're looking for a commercially minded Senior Finance Analyst to join our Supply Chain Transformation Finance team. In this role, you'll partner with senior stakeholders across Logistics, Transformation and Finance to evaluate major investment opportunities, challenge assumptions, build compelling business cases and ensure transformative projects deliver sustainable value for the business. You'll play a key role in shaping decisions around warehouse automation, transport networks, technology investment and future supply chain operating models.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.
M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-Hybrid #LI-CP2