Customer Assistant - Backstage Operations
Marks & Spencer1w ago
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores.
Leeds
UK jobs. Bigger possibilities.
136,000+ live jobsCustomer Assistant - Travel Money
On-site in Shoreham-by-Sea·Added 13 days ago (last checked 1 Oct)
Marks & Spencer
1542 open roles
Overview
Requirements
Work on-site in Shoreham-by-Sea
No relocation package mentioned.
The role
Working Pattern
Sunday 09:00-18:00
Tuesday 17:00-21:30
Thursday 17:00-21:30
Friday 17:00-21:30
Saturday 12:30-21:30
Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join our team in Travel Money - the part of the store where customers look to us for confidence, clarity, and brilliant service before they head off on their adventures. This is a role for someone who thrives on connection, keeps calm under pressure, and delivers accuracy and service in equal measure.
You'll be a trusted expert, helping customers choose the right products and services while making every interaction feel personal and effortless.
Being digitally confident is essential. You'll use our tools to complete transactions quickly, check rates, and support customers across all Travel Money channels.
Accuracy and compliance are key. You'll follow safe, legal, and financial-crime processes at every step, protecting our customers and the business.
At M&S, customers come first. You'll be fast, focused, and proactive, engaging with customers, spotting opportunities, and delivering a brilliant experience every time.
Teamwork matters. You'll share your Travel Money knowledge, support colleagues across the store, and help build confidence and capability in others.
Flexibility is vital. You'll adapt quickly to store priorities, work at pace, and maintain 'best in town' standards in presentation, availability, and service.
If you're curious, detail-driven, and passionate about delivering great service, this role is for you. Take Your Marks and apply today.
About Marks & Spencer
Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.
M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.
- Industry
- Retail
- Website
- marksandspencer.com
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