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Customer Assistant - Cafe

On-site in Newcastle·Added 11 days ago (last checked 3 Oct)

Marks & Spencer

1542 open roles

Overview

Requirements

  • Work on-site in Newcastle

    No relocation package mentioned.

Skills

Requirements

What we're looking for

  • Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

  • Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

The role

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

What you'll do

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

  • At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

  • Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

  • Flexibility is also vital. You'll adapt quickly, working where needed with pace.

How you'll work

Wednesday 10:00- 14:00
Friday 09:00-13:00
Saturday 10:00-16:30

description

It's intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

About Marks & Spencer

Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.

M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.

Industry
Retail
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