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Customer Assistant - Cafe

On-site in Exeter·Added 13 days ago (last checked 1 Oct)

Marks & Spencer

1542 open roles

Overview

Requirements

  • Work on-site in Exeter

    No relocation package mentioned.

Skills

The role

Working Pattern

Week 1
Sunday 7:00-13:30
Wednesday 11:00-20:00
Friday 5:00-14:00
Saturday 11:00-20:00

Week 2
Sunday 10:00-19:00
Thursday 11:00-20:00
Friday 11:00-20:00
Saturday 9:00-15:30

Under 18 disclaimer

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

    Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

    Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

    At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

    Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

    Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

About Marks & Spencer

Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.

M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.

Industry
Retail
All open roles at Marks & Spencer

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