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Corporate Trust Administrator – Trustee Business
Hybrid in London·Full-time·Added today (last checked 13 Nov)
Our summary
- Work mode
- Hybrid, London
- Contract
- Full-time
- Holiday
- 38 days holiday inc. bank holidays
- Pension
- 13% employer pension
Skills
Nice to have
Pay & benefits
What you'll get
We're dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:
- A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
- Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
- Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
- Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
- Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.
To explore more about life at M&G and our full benefits offering, visit Life at M&G
At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds - across gender, ethnicity, age, disability, sexual orientation and more - including neurodivergent individuals, career returners and those with military service experience.
M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.
We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com
The role
At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.
M&G Trustee Company Limited ("MTCL") is the Corporate Trust Provider within M&G, supporting a wide range of capital market transactions in various Trustee and Agent capacities. MTCL is a leading provider of Trustee and Agency Services in the social housing market, with over £100bn worth of assets secured including properties in excess of 2 million. Our long-standing presence and experience in the sector enable us to provide efficient turnaround times for requests relating to the release, movement and management of secured property portfolios.
We are seeking a confident, proactive and highly organised Corporate Trust Administrator to provide administrative and operational support across the Corporate Trust & Agency Team, with a particular focus on the social housing business. The role combines day-to-day team administration with transaction and property-related support, including maintaining records and systems, coordinating legal documentation, supporting client and stakeholder communications, and assisting with reporting and reconciliation activities. This is an excellent opportunity for someone looking to build a career in Corporate Trust within a supportive and collaborative environment.
What you'll do
- Provide administrative and operational support across the Corporate Trust & Agency Team, helping to ensure the smooth running of day-to-day activities
- Process property-related requests, including transfers, releases and additions, in line with established procedures
- Support transaction onboarding and ongoing client administration, ensuring records, documentation and internal systems are maintained accurately
- Maintain and update relevant databases, spreadsheets and internal systems
- Coordinate the printing, scanning, signing, sealing, distribution, filing and archiving of legal and business documentation
- Assist with the reconciliation of property portfolios, valuation reports and reporting to lenders, including uploading relevant information where required
- Receive, scan and distribute correspondence, and support client and stakeholder communications by responding to queries in a timely and professional manner
- Coordinate administrative aspects of team activities, projects and initiatives
- Contribute to process improvements and provide support with ad hoc projects and wider Corporate Trust activities as required by the business
Skills & Experience Required
- Strong administrative skills, with excellent attention to detail
- Strong time management and prioritisation skills, with the ability to manage high volumes of work and meet deadlines
- Strong written and verbal communication skills
- Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook
- Previous experience in an administrative, operations or business support role desirable
- Experience maintaining records and managing documentation would be advantageous
- Knowledge of Social Housing and/or Real Estate sectors would be advantageous but not essential
Key Attributes
- High level of accuracy and attention to detail
- Structured and methodical approach to tasks
- Proactive mindset, with the ability to take initiative and suggest improvements
- Team-oriented and collaborative, with ability to build positive relationships with colleagues and stakeholders
- Adaptable and responsive to change within a fast-paced environment
- Genuine interest in developing a career within the Corporate Trust and Agency business.
Location: London
Department: Corporate Trust & Agency Team, M&G Trustee Company Limited (MTCL)
Reports to: Corporate Trust Manager
Hiring process
Online application
Interview
Interviews combine competency-based, technical and strength-based questions and a chance to meet future colleagues; some roles add a presentation, case study or assessment centre. May be remote or in person depending on role and location.
Online assessment
Not every role
An online assessment or video interview tailored to the level of the job, completed at home.
Offer and onboarding · With a screening partner
- M&G does not use AI or automated decision-making tools to screen or select candidates for Experienced Professional roles; applications are reviewed by people.
- Candidates should not use AI tools or other external assistance during live interviews or assessments.
- New hires get a 10-week 'A Winning Start' induction, including a virtual session with a senior leader and digital learning resources.
