Seasonal Stock & Till Assistant

• Holiday allowance
• 50% discount on Lush products and Spa treatments
• Sales growth-based bonus
• Complimentary Spa treatment
• Pension scheme
• Employee assistance programme

Diversity matters
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role
Seasonal Stock and Till Assistants work at the forefront of our business, maintaining our visual merchandising standards and providing 5* customer experiences on the shop floor and at the till point.

Please be aware that this role involves frequent manual handling of stock.

Key Information

Hours available: 18h & 24h per week

• Maintaining shop floor stock levels during our busiest time of the year.
• Maintaining visual merchandising and cleanliness standards.
• Processing deliveries.
• Stock management using our digital stock adjsutment manager (training provided).
• Stock waste management.
• Stocktakes.
• Maintaining high levels of organisation and hygiene in the stockroom and back of house areas.
• Proactive approach to addressing opportunities in stock & VM.
• Provide 5* customer experience - training provided

Till Duties

• Providing excellent customer service with a personal touch
• Operating our till systems following cash-handling training
• Ensuring transactions are processed efficiently

*Please Note - This role involves manual lifting and a large amount of physical activity. Please consider this when applying*

Stock Duties

Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.

Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.

Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.

Problem-solving: Skill in identifying and resolving any stock issues, finding appropriate solutions, and ensuring customer satisfaction.

Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.

Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices.