Key Worker - Family Help

Family Help Key Worker - 2 days/week - Be part of something Outstanding at Hillingdon.

Ofsted has recognised our strong commitment to children and families-and now we're looking for dedicated, resilient Family Help Key Workers to help us go even further.

In August 2025 we are launched an exciting new Family Help service, embedding key workers within locality-based teams alongside social workers. This model brings support closer to our communities and aligns fully with the DfE Family First Partnership programme, ensuring practice is child-centred, community-focused, and responsive to local needs.

This is a pivotal role where you'll deliver personalised interventions that empower families, build resilience, and reduce reliance on statutory services.

As a Family Help Key Worker, you will:

• Work intensively with children and families across the full spectrum of need-from early help to statutory intervention, including child protection and reunification plans
• Lead on family help assessments and develop tailored, outcome-focused plans
• Provide assertive outreach and direct support, helping families achieve sustainable, long-term change
• Manage a diverse caseload, supporting families experiencing poor mental health, substance misuse, housing instability or parenting challenges
• Work collaboratively with social workers, schools, health professionals, and community partners to coordinate multi-agency responses
• Deliver practical, hands-on support in homes and communities, including, parenting guidance and coaching, facilitating access to services and advocating for children and families.

Why Join Us?

• Be part of an innovative, forward-thinking service shaping the future of Family Help
• Work in a collaborative, supportive environment alongside skilled professionals
• Make a real and lasting difference to children and families
• Contribute to a service recognised as Outstanding by Ofsted

You will:

• Be passionate about early intervention and improving outcomes for children
• Thrive in a fast-paced, multi-agency environment
• Be confident working directly with families facing complex challenges
• Have the resilience and drive to support meaningful, long-term change

If you're ready to make a difference and want to be part of a service that is shaping the future of family support, we'd love to hear from you.