User Experience (UX) Professional Degree Apprenticeship

Prior to submitting your application, please visit our early careers website to find out more about the programmes we offer and the recruitment journey: www.lloydsbankinggrouptalent.com.

Our apprenticeship programmes may close early if we receive a high number of applications, so it's best to apply as soon as you can.

If you have any questions, please do contact the team at lloydsbankinggroup@cappfinity.com

Duration: 4 years

Salary: £27,400

Locations: Leeds

Qualifications: A BSc (Hons) Degree Apprenticeship in Digital User Experience (UX) from Manchester Metropolitan University

This apprenticeship is based in Leeds and you will be expected to work from your main office location throughout the programme. While our hybrid working policy requires office attendance at least two days per week (40% for full-time colleagues), apprentices are expected to be in the office most days during the initial settling-in period.

If your commute exceeds 1.5 hours, we strongly recommend relocating closer to the office to ensure consistent attendance in line with contractual and hybrid working expectations.

About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Please note, this site is only for external candidate applications. If you currently work for Lloyds Banking Group please apply via the internal career site.

Please note: In order to complete an apprenticeship there needs to be a significant learning need. You need to consider your previous qualifications or significant relevant work experience which may mean you cannot proceed with this application.

We support flexible working - click here for more information on flexible working options

Hybrid Working

When it comes to shaping how one of the UK's largest organisations works, traditional HR can only take us so far. We need data that leaves no room for guesswork. Technology that keeps people and processes connected. And strategy that's born out of insight. Exactly what our People & Places teams do every single day.

The People Experience & Platform team takes that further - bringing data, design and technology all under one roof to deliver an experience that touches 80,000 colleagues. And as a UX Designer Apprentice, you'll be right where this magic happens. You'll get to decide how work works across hiring, onboarding and performance - all while you learn how to improve day-to-day functions for those around you. Sounds like a plan?

This is four years of blending classroom learning with professional experience. And while your work may start in the product and experience-led team, its impact will be felt everywhere.

At the same time, you'll also be working towards a fully funded BSc (Hons) in Digital User Experience (UX) with our learning partner, Manchester Metropolitan University. Throughout it all, you can expect to:

• Apply what you learn to live projects from day one
• Learn how to turn user needs into stronger ideas
• Work with designers, product teams and stakeholders as you design intuitive digital products that solve problems

You'll spend most of your time building real experience on the job, with dedicated blocks of learning at university throughout the year.

What happens in the classroom doesn't stay in the classroom. You'll build the digital experience skills that make work better, as you learn

how to:

• Design around real user needs
• Use UX methods to turn ideas into better experiences
• Build digital products and services people actually use
• Understand the psychology behind how people think, feel and behave
• Turn data and insight into sharper design decisions
• Stay ahead of emerging tech and future trends

And whatever you do, you'll do it with the backing of the wider apprenticeship and Next Generation Talent community. That means having access to a central learning journey, networking opportunities and experiences that go beyond the usual.

Get seen by those who can help you go further:

• Collaborate closely with those who have been there, done that
• Get visibility and exposure as you engage with people from across the board
• Decode how decisions are made in an organisation of this size

By the end of the apprenticeship, you'll have:

• UX Degree Apprenticeship and a fully funded BSc (Hons) degree in Digital User Experience
• Several years of real-world experience
• Fully funded travel and accommodation
• A unique blend of practical skills and theoretical knowledge

• Be aged 18 or over on 1st Sept 2027
• GCSEs at grade 4 - 9 in both Maths and English (achieved)
• You'll need a minimum of 104 UCAS points (these grades can be predicted, but any offer made to you will be conditional upon successful achievement of these qualifications)

If you're unsure of your UCAS points, you can visit https://ucaspointcalculator.co.uk/ to check your total.