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Post Office Counter Clerk

On-site in Lincoln·Added 4 days ago (last checked 2 Nov)

Our summary

Work mode
On-site, Lincoln
Contract
Fixed-term

Skills

The role

More than post - we're part of your community

What if your next role gave you the chance to be part of something your local community relies on every day?

At Lincolnshire Co-op, our Post Offices are much more than service counters.

They're places where people come for help, advice and essential services. Whether it's sending an important parcel, collecting travel money, paying a bill or completing a passport application, our customers trust us to help them get things done simply, safely and with confidence.

As a Post Office Counter Clerk, you'll be at the heart of those everyday moments, providing friendly service, expert support and a welcoming experience for everyone who walks through the door.

A role where every day is different

No two days in our Post Offices are ever quite the same.

One customer might be sending a birthday gift overseas, while another is preparing for a holiday, renewing their car tax or completing important paperwork. Whatever brings them in, you'll be there to guide them through it with professionalism, accuracy and care.

You'll become a trusted face in your local community, building relationships with customers and helping make their day a little easier.

What you'll be doing

As a Post Office Counter Clerk, you'll:

  • Deliver a range of Post Office services including mail and parcels, bill payments, travel money, passport services and more
  • Provide friendly, knowledgeable and efficient customer service
  • Handle transactions accurately and securely
  • Build positive relationships with customers and colleagues
  • Spot opportunities to promote products and services that meet customers' needs
  • Work as part of a supportive team to keep the branch running smoothly
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