Billing Specialist

At London Early Years Foundation (LEYF), we're on a mission to change the world, one child at a time. As a social enterprise, we put children, families and communities at the heart of everything we do, supporting access to high-quality, affordable early years education across London. 

We're looking for a Billing Specialist to join our Finance team and play a key role in supporting families, nursery teams and colleagues through accurate billing, excellent customer service and effective account management. This is a fantastic opportunity for someone with billing, customer accounts or finance administration experience who is looking to develop their career in an organisation with genuine social impact.

•  Managing nursery billing, invoicing and customer accounts
•  Supporting parents with billing and payment enquiries via phone, email and online channels
• Monitoring outstanding debt and supporting debt management processes
•  Processing deposits, refunds, credit notes and payment reconciliations
•  Working closely with nursery, funding, customer services and finance teams to ensure account accuracy
•  Conducting customer account audits and maintaining accurate records across systems
•  Supporting month-end processes, reporting and analysis
•  Delivering excellent customer service to both internal and external stakeholders 

Why join LEYF?

•  Be part of an organisation driven by social purpose and community impact
•  Develop valuable experience within finance, billing and customer accounts
•  Work collaboratively with teams across the organisation
•  Hybrid working with a minimum of two days onsite
•  Access to LEYF's wide range of employee benefits and wellbeing support 

If you're passionate about delivering excellent customer service, enjoy working with numbers, and want to make a real difference to the lives of children and families, we'd love to hear from you.

Apply today and help us change the world, one child at a time.