Receptionist
Be Yourself - Be a Bold Team Player - Be Leonardo Once you're part of the team, you're part of the Leonardo community of over 55 hotels across the UK & Ireland!
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136,000+ live jobsOn-site in the UK·Full-time·Added 7 months ago (last checked 4 Oct)
206 open roles
Permanent contract
Full-time.
Work on-site in the UK
No relocation package mentioned.
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Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
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Ongoing job-related training programmes with clear paths for progression
LMM - The Midland is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.
The Events Manager will support the strategic initiatives and objectives of the M&E department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As Events Manager you'll be the backbone of the team as you'll be working with your Head of Department to inspire and motivate your colleagues, ensuring that all guests have memorable experiences with us. Take a deep breath because you'll be stepping into a busy role! We set high standards for ourselves to surprise and delight our guests, so you'll need to be passionately involved in the M&E department's smooth running.
If you're our ideal Events Manager, you will:
• Be a vibrant host for guests and an expert in recognising their needs
• Have great communication skills- it's important to establish relationships with organisers!
• Coach and train new team members- we want everyone to enjoy their new role
• Undertake Duty Manager shifts as required- this is a great way to get out and about in the hotel and meet new people
• Have prior experience using Audio-Visual (AV)
Leonardo Hotels is a major hotel group operating 315+ hotels with 56,000+ rooms across 137 destinations in 21 countries in Europe and Israel. Its brand family includes Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels, NYX Hotels by Leonardo, and Leonardo Limited Edition, alongside other Fattal Group brands such as Jurys Inn and Herods. The group positions itself around genuine hospitality, serving both business and leisure travellers with centrally located hotels, meetings and events facilities, and the AdvantageCLUB loyalty programme.
We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
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